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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.4
1,520 Reviews

1,520 Reviews of Shottenkirk Chevrolet - Service Center

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May 03, 2024

Friendly and quick about getting you out. I enjoy taking to Dave Balke about our car and truck. Thanks for the service that we got at Shottenkirk Chevrolet. More

by patnwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Oberembt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines
May 03, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 03, 2024

Great dealership. Came from across county to pick up vehicle. Everything was completed and ready for us when we arrived. Red carpet treatment More

by ANGIEANGELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

May 03, 2024

Great experience! Knowledgeable and friendly staff. Great prices. I was advised of possible additional fixes but not a laundry list like another repair place I didn' More

by mparra3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2024

The warranty service work was performed as stated and in the stated time frame. Courtesy vehicle and driver were very nice as well. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Shottenkirk Chevrolet responded

Doug, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

May 02, 2024

Kept me informed of what was wrong with the truck. Let us know how long it would be when the parts were scheduled to come in. More

by NANCY_ZOLKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Shottenkirk Chevrolet responded

Thank you, Nancy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 01, 2024

They truly care about their customers and want make their dreams come true of the car they want. They worked really hard to find the bank that will have low interest and will accept the down payment of what More

by Diamonds4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

May 01, 2024

Easy to schedule service. In on time and advised about issues. Provided good explanation of work needed. More

by USNRLTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 01, 2024

The warranty service work was performed as stated and in the time frame that was stated. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Oberembt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Shottenkirk Chevrolet responded

Hello Doug: Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 28, 2024

Morgan is great! So friendly and helpful. Every time I’m in he takes the time to explain the issue with my car in a way I understand. He always makes it quick and eas More

by Maggi Fellows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Oberembt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines
Apr 29, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

April 27, 2024

Morgan did a great job same with the gal at the service desk ythat helped me check out she did a great job explaining how to use the car wash. Thanks! More

by DAVIDCOCO.LAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Morgan and our team, and we look forward to working with you again.

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