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Shottenkirk Honda Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
538 Reviews
Welcome to Shottenkirk Honda Decatur Tired of comparing deals and selections of different Honda dealerships in Alabama? If so, then make your way to Shottenkirk Honda Decatur, serving drivers throughout Cullman and the surrounding areas. At our dealership, you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. See why other car dealerships in Decatur, AL can't compete when it comes to getting you the customer service you deserve during your car-buying journey.
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735 Beltline Rd SW

Decatur, AL

35601

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Showing 538 reviews

May 02, 2024

Quick service, great people, clean waiting room. I recommend this dealer for purchase and maintenance of great Honda products. More

by BNICHOLS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2024

Great customer service Great attitude Fast service Educational and informative Communication about needed services was good More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Shottenkirk Honda Decatur responded

Daryl, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
April 28, 2024

Unprofessional, no accountability by employees, careless with paperwork. Bad experience all the way around. Shouldn’t take 8 trips to a dealership to get things right. More

by Joshorr50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Benjamin Watts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Cagle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morgan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Shottenkirk Honda Decatur responded

Joshorr, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

Helpful
April 28, 2024

We appreciate your staff. Michael and Nick were fantastic to work with. You wouldn’t had a sale without them. More

by STANFOMH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Layton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Sternberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

Helpful
April 25, 2024

Very nice , and helpful. quick service, fixing my tire that had a screw in it. thanks More

by PAPAWIGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 23, 2024

Shottenkirk did a wonderful job like always! They were friendly and quick. I recommend them to everyone I know. More

by ANNALYSEBERGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Layton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Cagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Shottenkirk Honda Decatur responded

ANNALY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

Helpful
April 23, 2024

Service was fast & efficient. Cade was great at communicating what needed to be done. It was a great experience. More

by JANAFROST25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
April 23, 2024

Dealership is wonderful to work with from purchase to service after the sale. I arrived for my service appointment and was taken right on time. The person responsible for service was very efficient and More

by DONERINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
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Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

Helpful
April 22, 2024

I always receive quick service, a friendly greeting, and a thorough explanation of maintenance issues. More

by JNORRIS_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
April 22, 2024

Excellent service department I have never been treated so well in all my car servicing history More

by MARYAKINS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Shottenkirk Honda Decatur responded

MARY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
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