Toyota of Simi Valley - Service Center

The service department has always been courteous and helpful and currently Rob has not been any different; he has been able to answer our questions and resolve any problems we have encountered with our helpful and currently Rob has not been any different; he has been able to answer our questions and resolve any problems we have encountered with our RAV4. More

Helpful information from everyone who assisted me in my purchase of a new vehicle thanks purchase of a new vehicle thanks More

Service desk is always very helpful and professional. They take time to explain the work performed on your vehicle and ensure that everything is done to your satisfaction. They take time to explain the work performed on your vehicle and ensure that everything is done to your satisfaction. More

My experience with Simi Valley Toyota was excellent. The staff was professional and friendly, providing regular updates on the status of service. The technician quickly diagnosed and resolved the issue. The staff was professional and friendly, providing regular updates on the status of service. The technician quickly diagnosed and resolved the issue. More

The service was pretty good but there were not enough service representatives to service all customers. I was only there to pick up my car but waited about 25 minutes to be helped. service representatives to service all customers. I was only there to pick up my car but waited about 25 minutes to be helped. More

Went for an oil change, place was clean and waiting area has great space. however, for an oil change it took 2.5 hours! It took too long but my service agent, Mark Platz was super friendly and nice. Wish th has great space. however, for an oil change it took 2.5 hours! It took too long but my service agent, Mark Platz was super friendly and nice. Wish the service time was quicker though. More

Amazing car buying experience! Professional and friendly salespeople, not pushy, listened to all my requests and kept me informed throughout the process. Professional and friendly salespeople, not pushy, listened to all my requests and kept me informed throughout the process. More

All personal very attentive and helpful, everyone is in toon on what needs to be done for the car that your taking in for service , I felt very welcome thanks Oscar Robles toon on what needs to be done for the car that your taking in for service , I felt very welcome thanks Oscar Robles More

It sucked having to wait but, everything from checking in, shuttle service home and back and check out was good. in, shuttle service home and back and check out was good. More

The advisor provided me detailed information as to what services are needed. He was mindful of the cost and suggested what needs to be prioritized and not pressuring me to get all the services done in one services are needed. He was mindful of the cost and suggested what needs to be prioritized and not pressuring me to get all the services done in one visit. More