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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,686 Reviews

1,686 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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September 29, 2017

Exceptional service! Appreciate Ben Coppola's outreach. He's simply the best! He is the reason I will be a returning custom to Smith Motors. Dave in service is a pleasur More

by JohnN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in Service
September 29, 2017

1st Service on my new car! This place is the best! The service department is as great as the sales department! A totally wonderful experience! The process was quick and efficien More

by Forevermeg22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2017

ML350 Fast, Efficent courteous service. Appointment process was very simple, my vehicle was promptly taken in to service and it was ready exactly when I More

by Jomd26411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2017

GLK350 B service Dave Penney, the service rep was friendly, knowledgable, and attentative. My first time visit to Smith exceeded my expectations. My car was ready wh More

by Cnorden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penney
September 18, 2017

Used the road side service for a flat tire. Great service quick and the roadside assistant nico was very friendly! Then went into the dealership and they assisted me In getting a new tire very q More

by Keva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2017

Treated like a queen The service at Smith is gold standard. Everyone is friendly and genuinely interested in helping customers resolve problems and feel comfortable. Great More

by Suzanne K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2017

Maintenance The service department is friendly and communicates clearly, promptly and thoroughly. Pricing is as-quoted. Repairs are done correctly the first time More

by SharonW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2017

GREAT SERVICE Amazing experience always , Amazing team great service !!!!!! Thank you nick, Craig , Irving aswell as the team ... Always take care of me very profe More

by Tommy23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irving
July 11, 2017

Service through warranty Not pleased. Was told service will be covered by warranty. After 6 days that my vehicle was held for service was informed that it was not covered. More

by LG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2017

Excellent Service The service I received was professional and prompt. I wa greeted as soon as I entered the building. My car was ready when I returned. More

by Vinjill
Recommend Dealer
Yes
Employees Worked With
David Penney