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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,651 Reviews
Call Service Center (978) 372-2552

1,651 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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May 01, 2024

Craig is a top notch service manager and representative. His top priority is always his customers. He explains all services performed and strives to get my car back to me as quickly as possible. All and a More

by Cnorden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are happy that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc. to be positive. Please don't hesitate to reach out if you need anything else.

Helpful
April 30, 2024

Excellent service! Always prompt and efficient. Craig is awesome! Everyone is so friendly and professional. More

by LWLANE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

Helpful
April 30, 2024

Outstanding customer service, very professional, I appreciate all the updates and concerns. Thank you much More

by rahbusa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as a valued customer for many years to come!

Helpful
April 27, 2024

Best service department. . Very friendly and helpful with all my questions. First time Mercedes owner and I LOVR my car. More

by Becky Meharg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Becky, and look forward to your next visit.

Helpful
April 26, 2024

Craig Tedeschi was the best. I have an older car a 2010 350 E that needed $3500 worth of work. I love that car and I believe it will go 300,000 miles. I take care of it. It is a More

by DEBCHARL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Craig and our team and don't hesitate to let us know if we can be of further assistance.

Helpful
April 24, 2024

The staff are always helpful and hospitality! They’re ethical as well which is priceless More

by DAPHNEE.ALVA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Hi Daphnee: Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

Helpful
April 24, 2024

Excellent, professional service. No wait time, the problem has been resolved in one day. Kudos to the service manager, outstanding. More

by KIZOTOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

Helpful
April 24, 2024

The dealer is close to my home and the service is friendly and professional. I bought my car there with a prepaid service contract. I am satisfied. More

by JFPEI
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

Helpful
April 21, 2024

Craig is very accommodating and knowledgeable. Always very respectful and makes you feel comfortable and understood. This is my 3rd Mercedes from Smith Motors and hope to continue my relationship More

by JAR82549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Craig and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
April 20, 2024

brockton payette is wonderful noel is wonderful. they are alway accommodating thanks to brockton😊thank you More

by NASSERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

Helpful
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