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Smithtown Toyota

Smithtown, NY

4.8
1,099 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,099 reviews

June 08, 2017

My experience with Toyota was nothing short of excellence. My ratings are high because of my sales person Greg Wire. His knowledge and professionalism are quite impressive. Also Mr. Wire's honest, down to e More

by maritom756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego in the Finance Department so well organized!! It was a great experience., Greg Wire
Jun 19, 2017 -

Smithtown Toyota responded

Thanks so much for the great, positive review on your experience with Greg and our dealership as a whole! It's customers like you that truly make it all worth it here at Smithtown Toyota. If you need anything else down the road, just know that we'll be ready to assist in any way. All the best for now! Lauren Karakasians, Customer Relations Manager

June 05, 2017

Easy car buying experience Everything went very smoothly and I was able to get the car I wanted at a good price. Tim was very helpful throughout the process. More

by Lb9876
Recommend Dealer
Yes
Employees Worked With
Tim Payton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

Smithtown Toyota responded

We thank you so much for your great review of Tim and our dealership as a whole! We know how much of a big deal it is to purchase a new vehicle and hope that we were able to support you just as you needed. If you need anything more down the road, we'll be here to help. Thanks again and drive safe! Lauren Karakasians, Customer Relations Manager

June 04, 2017

Great Car Fantastic Experience I initially delt with Amanda, through the internet, and Ben Zimmet as my sales person. Both were professional and a pleasant to work with. Ben, my sal More

by psychoguitar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda , Ben Zimmet
Jun 19, 2017 -

Smithtown Toyota responded

We're so glad to hear about your recent experience with us at Smithtown Toyota! We strive to have an efficient and honest family here and it seems that was really the case with your recent Prius Prime purchase. Ben and Amanda are true team players here and we'll be sure to pass on your kind words! Here's to an exceptional relationship with you and your new Prius Prime ! Lauren Karakasians, Customer Relations Manager

May 31, 2017

Fast, clean reliable and friendly The dealership never disappoints. It is clean, the staff are friendly, the mechanics top notch. They make you feel relaxed and comfortable with wifi More

by witze55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Elia
Jun 19, 2017 -

Smithtown Toyota responded

Here at Smithtown Toyota, our service team takes great pride with providing accurate and timely maintenance across the board. If you're not happy, we're not happy! Please let us know if there's anything else we can do on our end. For the mean time: safe driving! Lauren Karakasians, Customer Relations Manager

May 30, 2017

Very comfortable and friendly experience Friendly,knowledgeable, attentive Will always use smithtown Toyota For all future purchases and lease. Will also recommend to friends and family. So More

by Kcrav42017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
May 30, 2017 -

Smithtown Toyota responded

Thank you so much for your great, 5-star review of Meghan and our dealership as a whole. We really strive for greatness each and every day here at Smithtown Toyota and we're so pleased that you feel this way. Have a great rest of the week and more! Lauren Karakasians, Customer Relations Manager

May 29, 2017

Highly Recommend The purchase of a new car is not an easy process and Ben Zimmet made it as seamless as possible. His knowledge and expertise made this purchase one of More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Zimmet
May 30, 2017 -

Smithtown Toyota responded

Nancy, we thank you so much for your great review of Ben and our dealership as a whole! We know how much of a big deal it is to purchase a new vehicle and hope that we were able to support you just as you needed. If you need anything more down the road, we'll be sure to be right here for you. Thanks again! Lauren Karakasians, Customer Relations Manager

May 25, 2017

Amazing Experience! Had a great experience with Rob Lamonica & Greg Kaznocha. They both made the process very easy. I know I can trust them and no games were played. High More

by GiaMarie DiEmidio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg KAznocha
May 30, 2017 -

Smithtown Toyota responded

GiaMarie, we're so pleased to hear about your great experience with Rob, Greg and our staff as a whole! It's customers like you that make it all worth it. If you need anything else down the road, just know that we'll be sure to be here for you. Thanks again! Lauren Karakasians, Customer Relations Manager

May 23, 2017

Truck sale The process was totally hassle free thanks to Meghan Dwyer. She found the exact truck I wanted with all the options I wanted. She is great. More

by Db878
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
May 30, 2017 -

Smithtown Toyota responded

Congratulations on your new truck and thank you very much for your review! We'll be sure to let Meghan know what a great experience you had in our dealership. Please let us know if there's anything else we can do for you. Thanks again! Lauren Karakasians, Customer Relations Manager

May 13, 2017

I love my new 2017 Rav4 Hybrid! My family has bought multiple cars from Smithton Toyota and they are fantastic. Rich was very informative and patient! He answered all of my questions More

by CMP1616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Milano
May 18, 2017 -

Smithtown Toyota responded

We're so pleased to hear about your great experience with Rich and our Smithtown Toyota team as a whole. We know how much of a big deal it is to purchase a new vehicle and hope that we were able to support you just as you needed.If you need anything else moving forward, we're just a short drive away. Have a great rest of the week and more! Lauren Karakasians, Customer Relations Manager

May 13, 2017

5th car from this dealership This is my 5th car from this dealership and salesperson Chris Malerba. He and Smithtown are the main reasons I return each time. I always know I am More

by G0ldil0x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malerba
May 18, 2017 -

Smithtown Toyota responded

We're so pleased to hear about your great experience with Chris and our Smithtown Toyota team as a whole. As a long time customer, we're so happy that you continue to keep coming back and proving your loyalty. If you need anything else moving forward, we're just a short drive away. Have a great rest of the week and more! Lauren Karakasians, Customer Relations Manager

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