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Smithtown Toyota

Smithtown, NY

4.8
1,100 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,100 reviews

April 13, 2017

Purchase of new Toyota No hassle, friendly and satisfying experience. All features of new car were reviewed and the car was ready for me to drive away when I need it. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Apr 17, 2017 -

Smithtown Toyota responded

We are happy you had such a positive experience with us, Bill! We're always here to provide exceptional customer service and are thrilled you recognized that. Congratulations on your new car and we hope you'll consider us again in the future! Lauren Karakasians, Customer Relations Manager

April 12, 2017

Completely Satisfied! Couldn't have met a more respectful, courteous or honest sales person than Mike Demera! After having met with several sales people at Millennium who More

by Happy2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2017 -

Smithtown Toyota responded

Thank you for taking the time to share your feedback with us! We always strive to provide personable and excellent customer service and are so pleased you were satisfied with your experience at Smithtown Toyota. Thank you for your review, business and positive feedback! We look forward to working with you for years to come! Lauren Karakasians, Customer Relations Manager

April 11, 2017

Best car buying experience!!! Our salesperson Lou Bilous was extremely pleasant, professional and knowledgeable. He was very accommodating from the first time we spoke with him. More

by Jeyce DeClue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2017 -

Smithtown Toyota responded

Jeyce, congratulations to your and your wife on your new Prius! It's an outstanding vehicle and we're happy we were able to help you two find each other! Please let us know if we can be of any assistance down the road. Drive safe! Lauren Karakasians, Customer Relations Manager

April 06, 2017

Excellent service Me and my family were treated with great courtesy and professionalism by my sales rep Louis Bilous. He made sure we were comfortable with our purchase More

by tcmckenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2017 -

Smithtown Toyota responded

We're so pleased to hear that you recently had an outstanding experience with Lou and our dealership as a whole! Congratulations on your new Camry. Please let us know if you need absolutely anything from us. Thanks again! Lauren Karakasians, Customer Relations Manager

Apr 12, 2017 -

Smithtown Toyota responded

Jeyce, thank you very much for your review and congratulations on your new Camry! We truly appreciate your business and hope we can continue on as your dedicated Toyota dealership for years to come. Please let us know if you need anything down the road. Thanks again! Lauren Karakasians, Customer Relations Manager

April 01, 2017

The best Chris Marlerba you are the best sales rep that we ever met . Your awesome I have no other words to describe you. We would definitely recommend Smithto More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malerba
Apr 03, 2017 -

Smithtown Toyota responded

Thank you very much for your glowing review! We're glad to hear you had a great experience with us and Chris in particular. We truly appreciate your business and feedback. Thank you for your wonderful review and we hope to see you again soon! Lauren Karakasians, Customer Relations Manager

March 29, 2017

A Great Sales Rep Lou Bilous I just purchased a new 4 Runner from Smithtown Toyota and felt no pressure at all in dealing with Lou Bilous he was friendly and knowledgeable and pat More

by Almny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Smithtown Toyota responded

Al, thank you for your amazing review! We'll absolutely pass along your kind words to Lou and let him know you had a great experience with him at our dealership. Congratulations on your new 4Runner and please let us know if you need anything whatsoever. Thanks again! Lauren Karakasians, Customer Relations Manager

March 18, 2017

Great Sales Rep The Best sales rep we have ever met. Meghan Dwyer is very knowledgeable, courteous, pleasant, and pro-customer, We got a great lease deal on a 2017 R More

by tscavo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Mar 24, 2017 -

Smithtown Toyota responded

Congratulations on leasing a great new 2017 RAV4! We are very happy to hear you had a wonderful experience with Meghan and we will absolutely share your kind feedback with her. Thank you for being a Smithtown Toyota customer! Lauren Karakasians, Customer Relations Manager

March 17, 2017

Great experience! I just purchased my second car from Smithtown Toyota. If you can believe it, I purchased my first one 15 years ago. I traded my Toyota Avalon 2002 in More

by Matsca9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bourne
Mar 24, 2017 -

Smithtown Toyota responded

We're so pleased to hear about your recent 5- star experience with both Michael and our dealership as a whole! The 2017 Camry is a wonderful brand new vehicle and we're so glad to hear that you two are a perfect fit. Please let us know if there's anything else that we can do to assist down the road—that's what we're here for! Lauren Karakasians, Customer Relations Manager

March 15, 2017

Our Sales Rep- Meghan Dwyer One of the Best sales rep ever- I have dealt with many but Meghan Dwyer tops them all . She is knowledgeable, courteous, Just overall the best. More

by Chivy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Dwyer
Mar 16, 2017 -

Smithtown Toyota responded

Thank you very much for your wonderful review! We're so happy to hear you had a great experience with Meghan and will absolutely let her know you are a happy customer. Welcome to the Smithtown Toyota family! We hope you enjoy your new ride! Lauren Karakasians, Customer Relations Manager

March 14, 2017

Knowledgeable salesperson Our salesperson, Meghan Dwyer, was very friendly and knowledgeable. She took her time with us and educated us about the Highlander we were about to bu More

by nickp519
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Mar 16, 2017 -

Smithtown Toyota responded

Nick, thank you for taking the time out of your day to provide us with your feedback. We really appreciate your honesty and although we are thrilled with your business, we do sincerely apologize for any frustrations you encountered during the car buying process. We'd love to talk with you and address any and all of your concerns. My contact information is below. Thank you again for your business and I look forward to hearing from you soon! Lauren Karakasians, Customer Relations Manager customer.relations@smithtowntoyota.com

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