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Smithtown Volkswagen
St James, NY
1,931 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,931 reviews
November 08, 2018
Anthony in service always very helpful and nice! Every visit has been quick and efficient. Anthony has helped me every time and has been wonderful. Recommend coming in for service at Smithtown VW Every visit has been quick and efficient. Anthony has helped me every time and has been wonderful. Recommend coming in for service at Smithtown VW More
by alisacaprioli
Verified CustomerEmployees Worked With
Anthony
Helpful November 08, 2018
Love Smithtown Volkswagon Love everyone here at Smithtown Volkswagon. Friendly and pleasant staff. Service was done in a timely matter. Well informed staff. They kept me upd Love everyone here at Smithtown Volkswagon. Friendly and pleasant staff. Service was done in a timely matter. Well informed staff. They kept me updated with what was going on during the appointment. Thank you. More
by Nelofar
Employees Worked With
Anthony Piccolo
November 08, 2018
Great service they got me in and out and very friendly set me up with a appointment to come back and they will give me a rental car service they got me in and out and very friendly set me up with a appointment to come back and they will give me a rental car More
by NPANTOPOULOS
Employees Worked With
Anthony Caputo
November 08, 2018
Excellent service From making the appointment to picking up my car, these guys made it so easy and convenient. Plus the loaner car they gave me was so much fun to drive From making the appointment to picking up my car, these guys made it so easy and convenient. Plus the loaner car they gave me was so much fun to drive for the day!. More
by HUNABAT
Employees Worked With
Anthony Caputo
November 08, 2018
Great experience Howard was a delight he was a pleasure to deal with and extremely knowledgeable highly recommended. We are in love with our new Volkswagen Tiguan Howard was a delight he was a pleasure to deal with and extremely knowledgeable highly recommended. We are in love with our new Volkswagen Tiguan More
by tkollbeck
Employees Worked With
Howard Feinman
November 08, 2018
Thank you for making Servicing my VW a Painless Process!! Thank you for making servicing my car a easy process. I was very happy with your dealership and after having a easy time dealing with the Service Dept Thank you for making servicing my car a easy process. I was very happy with your dealership and after having a easy time dealing with the Service Dept. and Anthony, I actually bought a car and I couldn't have been happier with your dealership!! The whole process was very easy and effortless!!! Buying a car can be very stressful. Thanks for all of your assistance!!! More
by sandramastromarino
Employees Worked With
Thanks guys for all of your hard work and dedication!!, Tom Baldassare, Jerson Escalante
November 08, 2018
Service experience Always a pleasure dealing with Tom in the service department they made sure they had a loaner car for me. Also a warm getting when arrive Always a pleasure dealing with Tom in the service department they made sure they had a loaner car for me. Also a warm getting when arrive More
by stevedogs
Employees Worked With
Tom in the service department
November 08, 2018
Service for recall The service staff was friendly and informative. I would recommend other drivers to seek services here. Easy to get an appointment and flexible with t The service staff was friendly and informative. I would recommend other drivers to seek services here. Easy to get an appointment and flexible with times. More
by lbromberg
Employees Worked With
Tom Baldassare
November 08, 2018
Nice job Great salesperson, atmosphere was friendly, and awesome. All personnel were dressed nice and respectful. I'm happy with the automobile as to the way Great salesperson, atmosphere was friendly, and awesome. All personnel were dressed nice and respectful. I'm happy with the automobile as to the way it looks and drives. More
by steveshifrin
November 08, 2018
Great sales experience Sal in sales was great and took the time to get us in a new vehicle that we were happy with at a price we were happy with. Sal in sales was great and took the time to get us in a new vehicle that we were happy with at a price we were happy with. More
by nickmbtech
