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Smithtown Volkswagen
St James, NY
1,928 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,928 reviews
July 07, 2018
Professional Pleasant experience with professional people. I would recommend this dealership. Rich DuPont responded quickly to any requests I had and was very f Pleasant experience with professional people. I would recommend this dealership. Rich DuPont responded quickly to any requests I had and was very friendly and knowledgable. More
by LGD
Employees Worked With
Richard DuPont / Kenny Weitz
Helpful July 03, 2018
Easy Car Buying Experience Bob Sparaco was easy to deal with and Mike the business manager gave us a great price. Would definitely buy from this dealer when shopping for new ca Bob Sparaco was easy to deal with and Mike the business manager gave us a great price. Would definitely buy from this dealer when shopping for new car. More
by Mic01
Employees Worked With
Bob Sparaco
May 31, 2018
Terrible, depressing place - AVIOD! The salesperson, Sal said, "I was wasting his time," to my face, as I'm there on the market for a car. There were no other customers in the store.. an The salesperson, Sal said, "I was wasting his time," to my face, as I'm there on the market for a car. There were no other customers in the store.. and he didn't have any other appointments scheduled that day- so that was extremely disrespectful and confusing to me. I should have walked out right then, but that was before he even gave me dollar amount for the car I was looking to lease. After he kept trying to put me into an automatic, while I'm a manual transmission guy, he gives me an inflated price for the car that he didn't have in stock. I wasted an hour of my life at this place... went to Donaldsons straight after, and thats where I got my car! Sorry for the horrible review but you seriously treated me like a punk. More
by Bobby Dee
Employees Worked With
Sal, some manager
May 23, 2018
2018 Atlas Bob C. was very helpful in helping my wife and I with our new car. Very pleasant to work with and knowledgeable. Entire staff was great to deal with. Bob C. was very helpful in helping my wife and I with our new car. Very pleasant to work with and knowledgeable. Entire staff was great to deal with. More
by Ddibua
Employees Worked With
Mike, Howard
May 02, 2018
Tiguan It was a nice experience. Bob was very helpful and patient. It was a lengthy process but the staff was accommodating and thorough. I’ll come back. It was a nice experience. Bob was very helpful and patient. It was a lengthy process but the staff was accommodating and thorough. I’ll come back. More
by Williambeveridge
Employees Worked With
Bob Sparaco
April 28, 2018
Great experience leading our new VW Atlas Great service and awesome experience when we looked to lease an Atlas. Rich the salesman was professional and funny. He helped us find the car we want Great service and awesome experience when we looked to lease an Atlas. Rich the salesman was professional and funny. He helped us find the car we wanted and took a great test ride. Overall a great experience More
by BarbaraJohn1630
Employees Worked With
Rich DuPont
April 21, 2018
2017 gli Could not be happier with the new car I purchased from these guys. Service was great, car was immaculate, and everyone I spoke with had a great attitu Could not be happier with the new car I purchased from these guys. Service was great, car was immaculate, and everyone I spoke with had a great attitude. My salesman Anthony really made the purchase much easier. Helped me through all the stuff I needed as I was a first time buyer from a dealership. Great guy with a great attitude and very professional More
by Agiacalone312
Employees Worked With
Anthony Caputo
April 19, 2018
Tiguan Excellent experience buying my new VW Tiguan. The staff was welcoming. Rich was extremely thorough and fully knowledgeable on all vehicles especially Excellent experience buying my new VW Tiguan. The staff was welcoming. Rich was extremely thorough and fully knowledgeable on all vehicles especially the Tiguan. I was able to test drive the Tiguan and I was overall impressed with this selection. I made the purchase the same day :) More
by clrush2011
Employees Worked With
Rich and Allie
April 16, 2018
Best Deal Around I had already made up my mind on a 2018 Passat R-Type, so I was searching for the best deal. Having spoken with no less than five VW dealerships in th I had already made up my mind on a 2018 Passat R-Type, so I was searching for the best deal. Having spoken with no less than five VW dealerships in the area, Bob was able to give me the lowest monthly payment, with all taxes and fees rolled in as I had requested. No bait and switch when I got there, just a great deal! One downside was that once I was in the dealership, the whole experience took forever from the time I arrived until I left with my vehicle (I checked my watch and I had been there for over three hours). However, small price to pay for getting the best deal. Thanks Bob! More
by Bill T.
Employees Worked With
Bob Sparaco
April 03, 2018
Great help Went to a different Volkswagen dealership and was given ultimately forced to walk away from the deal because of the salesman. Came to smithtown Volksw Went to a different Volkswagen dealership and was given ultimately forced to walk away from the deal because of the salesman. Came to smithtown Volkswagen and was helped get the car I wanted delivered to the dealership in only a couple of days. More
by Tas211
Employees Worked With
Allie Krill-morales
