![](http://www.dealerrater.com/ncdn/u/11.20240528.717/Graphics/icons/close-x-orange.png)
Smithtown Volkswagen
St James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,928 reviews
Excellent!! Very attentive and knowledgeable about the Tiguan . He made my car buying experience a very enjoyable one. He is also very personable and I would de Very attentive and knowledgeable about the Tiguan . He made my car buying experience a very enjoyable one. He is also very personable and I would definitely be going back there for my next court in the future. More
smooth shopping experience We dropped in Smithtown VW just to shop around for a compact SUV, as we are also comparing Rogue, Escape, RAV4 and CX5. But the great design and drivi We dropped in Smithtown VW just to shop around for a compact SUV, as we are also comparing Rogue, Escape, RAV4 and CX5. But the great design and driving feeling of Tiguan, the valuable 6 years bumper to bumper warranty, and the warm discussions with Rich DuPont soon assured us that Tiguan is the car that we will purchase. The whole shopping experience was smooth and we felt no sales pressure as we had in other dealerships. More
Great sales staff and service This was my second time leasing a car from Smithtown vw, and the second time salesman Anthony Caputo helped me out. Very friendly, professional and st This was my second time leasing a car from Smithtown vw, and the second time salesman Anthony Caputo helped me out. Very friendly, professional and straight forward! More
Great cars Great service At Smithtown Volkswagen they will give you the best price possible. Very friendly and knowledgeable sales and Service staff easy drive from Nassau S At Smithtown Volkswagen they will give you the best price possible. Very friendly and knowledgeable sales and Service staff easy drive from Nassau Suffolk County More
It was a pleasure shopping at Smithtown VW. Their service is great, this was second purchase from Smithtown VW. Bob (our dealer) was very understanding and worked with us to provide a very satis Their service is great, this was second purchase from Smithtown VW. Bob (our dealer) was very understanding and worked with us to provide a very satisfactory service. I would recommend giving these a visit. More
Great Experience !!! Buying car of your dream is the most difficult and stressful experience for anybody. But meeting a very friendly salesman like Bob Ribaudo made the n Buying car of your dream is the most difficult and stressful experience for anybody. But meeting a very friendly salesman like Bob Ribaudo made the nerve racking experience into something pleasant & comfortable. He showed exceptionally positive attitude, We did not feel rushed nor ignored. Throughout the transactions we stayed late hours to complete the necessary sales documents. Bob did not show any signs of tiredness but we were exhausted.. IDK where he gets his energy.. He must like his job.. 😊 if he is my co-worker, I will definitely nominate him to be the employee of the year.. The experience was a smooth as can be.. Highly recommended & will surely send referrals. BTW Mike DiMaria- (Finance) was great as well- the last stage of the sale. I noticed that staff really works well with each other. Again thank a million.. And by the way.. I’m enjoying my Eos😍😍😍 Eddie RN More
Our Daughter’s First Car We were shopping for a first car for our daughter. She had her mind set on what she wanted. Rich DuPont was patient and understanding. He worked ex We were shopping for a first car for our daughter. She had her mind set on what she wanted. Rich DuPont was patient and understanding. He worked extremely hard to get my daughter what she wanted at a price that fit our budget. He was extremely knowledgeable, professional and a pleasure to work with. We dreaded the car leasing process but Rich DuPont made it easy and knew when to lighten the mood. Overall a great experience and would definitely recommend Rich and Smithtown VW. Thank you Rich!!! More
Allie morales Unfortunately I lost my car key and had a horrible day. I was dreading the call to Volkswagen all day. To my surprise Allie answered the phone ecstati Unfortunately I lost my car key and had a horrible day. I was dreading the call to Volkswagen all day. To my surprise Allie answered the phone ecstatic and ready to do anything she could to assist me which was a pleasant surprise (especially considering my past experience with other dealerships). Although I called after hours and the department I needed was closed she was able to get me some pricing and made sure I would be first priority in the morning. Needless to say I know where I will be going to buy my next Volkswagen. More
excellent service rich DuPont , help me out to find the car that was right for me, he explained everthing well, he was friendly and kind , I rich DuPont , help me out to find the car that was right for me, he explained everthing well, he was friendly and kind , I had a very good experience More
Professional and very accommodating Walked into this dealership after work one afternoon not expecting to purchase a new vehicle, but Mrs. Morales had a other plans for me. I was interes Walked into this dealership after work one afternoon not expecting to purchase a new vehicle, but Mrs. Morales had a other plans for me. I was interested in the new 2018 Golf GTI, and was working with a tight budget. So Mrs. Morales sat patiently went over all the numbers, and came up with a price I could live with. Then the real haggling began, but not I Mrs Morales and her boss to make sure I got the best price. Thank you so much Love my new car. More