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Smithtown Volkswagen - Service Center

St James, NY

4.4
1,149 Reviews

1,149 Reviews of Smithtown Volkswagen - Service Center

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November 18, 2018

Volkswagen is a awesome auto center. The people from the salesman as Howard who knows if I am in will come and see me. Tom Wilde is exceptional . I always feel like he cares about me. More

by jackiespecialed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom wilde, Howard Feinman
November 17, 2018

Knowledgeable Anthony is a wonderful service representative. I’m confident that they’ll do the right thing . I’ve been very satisfied with all my experiences wi More

by amsarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Caputo
November 17, 2018

Great svs I could not ask for more. On a scale of one to ten I would say eleven. THANK YOU! Clean, promt and to the point. Explained and accurate. More

by spironeokleous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Services crew
November 16, 2018

Service as expected. I got to your dealership about 15 minutes earlier for appointment however Anthony greeted me right away with a smile and got my car checked in for a More

by DECK2465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Caputo
November 15, 2018

Excellent services. Brought in for oil change(cannot believe it costs only $34.95), staffs are very courteous, and he also re-commanded a no charge software update. The More

by jmsmrau347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Caputo
November 14, 2018

Service & Sales I have owned a VW (new beetle, Jetta, and now a Tiguan and have always had great service. Have bought my last two VWs in Smithtown as the sales and s More

by monikaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver, Jerson Escalante
November 14, 2018

Recall and Dealer Campaign repair I scheduled a appointment to have a recall on my Tiquan. The dealership was knowledgeable and they quickly and professional made the service modifica More

by rsbd3v
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wilde
November 14, 2018

recall Anthony and Tom in service are great. They answered all my questions. Anthony called me when my car was done and was pretty accurate on how long it wo More

by ROCCOR56
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Tom from service, Howard Feinman
November 12, 2018

Wonderful, efficient, friendly service! I was extremely pleased with my service at this dealership. I was able to make an appointment promptly, and they were flexible with my availability an More

by ChristianM123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Piccolo
November 12, 2018

Service The service worker I had this time was very helpful & pleasant so I was happy, unlike past times where the customer service was not good & I was going More

by YES819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Piccolo