Back

South Bay Hyundai

Torrance, CA

4.5
4,546 Reviews
Contact Dealership

20433 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 4,546 reviews

July 20, 2022

I have been to many dealerships in my life time and this one was the best ever! Super friendly and the service was exceptional. Everyone I spoke to were professional and I can't ask for better. Customer More

by jmkim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez, Richard Andersen
Jul 21, 2022 -

South Bay Hyundai responded

We are happy that your visit to South Bay Hyundai turned out to be a five-star experience! Thank you for taking the time to leave us your honest feedback and rating! We look forward to assisting you again!

July 20, 2022

I’ve been getting routine maintenance services at this location for five years now. I appreciate the free car wash with oil change and the courtesy shuttle from Lyft so I don’t have to wait at the dealers More

by MICHAEL.BORDAGARAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gloria Yang, Donnie Ellis
Jul 21, 2022 -

South Bay Hyundai responded

Michael - thank you so much for trusting the South Bay Hyundai team with the care of your Santa Fe! We're truly grateful for all of your support over the past five years and look forward to seeing you next time. Take care!

July 20, 2022

Customer Service was amazing. They are very helpful and direct. Thank you Nicole for Your help . More

by coachvaldez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson, Richard Andersen
Jul 21, 2022 -

South Bay Hyundai responded

Thank you for the great review of South Bay Hyundai! Nicole & the team look forward to serving you again in the future!

July 19, 2022

Regularly scheduled maintenance visit. Handled well, done promptly, even texted videos of the guy working on the car. More

by IRINA.COZIANU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

South Bay Hyundai responded

Thanks for the five stars, Irina! We're honored to hear how your visit with us was such a positive one and we hope to see you back here for all of your future automotive needs! -South Bay Hyundai

July 19, 2022

Nicole Nelson was awesome! she took good care of me. She was very polite and professional. I give her a 5 ***** More

by lmarquez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
Jul 19, 2022 -

South Bay Hyundai responded

Thanks for the five stars! We're honored to hear that Nicole could assist you during your time with us and we hope to see you back at South Bay Hyundai for all of your future automotive needs!

July 17, 2022

Omar was great. Super patient with us,knew his stuff, and ultimately helped us get the vehicle that was right for us! More

by brettfreitas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson, Mike "MJ" Juarez
Jul 19, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share your experience working with Omar and the rest of our team at South Bay Hyundai! We look forward to seeing you next time!

July 16, 2022

we had 2x 2018 Ioniq vehicles serviced: 1. on the first vehicle we were told our vehicle had warped rotors and aftermarket brake pads on the rear, which was not accurate. our vehicle never ha More

by davidstankey
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vanessa Lechuga
Jul 28, 2022 -

South Bay Hyundai responded

Thank you for providing this feedback. I'm sorry to hear we didn't leave you with a better impression and will make sure these instances get looked into & addressed with our team. Please don't hesitate to reach out directly if you'd like to speak with us in greater detail. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

July 15, 2022

Speedy, excellent service. Always willing to help, and inquire if anything else is needed. Thank you! More

by watts.cherisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Yang
Jul 15, 2022 -

South Bay Hyundai responded

Hi Cherisse! Thanks for providing us with this five-star review. We hope to see you back at South Bay Hyundai for all of your future automotive needs!

July 14, 2022

Have used this dealership for three years and have consistently been satisfied with my experience. Donnie’s customer service skills are great, always willing to accommodate requests. More

by IZZYSCIO1.2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 15, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your loyal business! We're so glad Donnie & the team continue to earn your support and we'll be sure to share this fabulous feedback with them. Take care and we'll see you next time!

July 14, 2022

Great customer service and the service department greeted me upon arrival and did not have to wait like other dealerships. More

by Chris Andries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Jul 14, 2022 -

South Bay Hyundai responded

Thanks for the five stars, Chris! We hope to see you back! -South Bay Hyundai

...
249
...