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South Bay Hyundai

Torrance, CA

4.7
3,318 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,318 reviews

April 27, 2024

Our salesperson was straight forward, helpful, WELL informed about his product, and generally very encouraging. We NEVER felt the "hard sell", but instead sensed his confidence in an excellent product More

by dchristo55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Getz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Nicole Nelson is rude. I was the third car to pull in for service first thing in the morning and she proceeded to help the fourth person after me. After I told her I was th More

by klynncmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
April 27, 2024

I really like going to SouthBay Hyundai. The waiting room is clean, bright and comfortable. My service advisor was awesome! More

by lrose5boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Good service and fast service, friendly service thank you for giving me encouragement. I appciate you sevice More

by jitrochjames009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

South Bay Hyundai responded

We're happy you found our staff to be so supportive during your experience here at South Bay Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2024

In for a recall. The staff were friendly and very helpful. It appears that the recall item was handled appropriately. More

by bruce.ross
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

The salesman his name jonathan very helpful and the staffs also very kind and quickly helping you and they not try to sell you anything if you don’t need it, I totally recommend it this dealer. I’m ve More

by Anthair90266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Jonathan and thank you for giving us the opportunity to serve you. We hope you're enjoying your new Hyundai, and please let us know if you have any other questions.

April 25, 2024

The service rep was cordial and professional. Kept me updated with the status of the service work. And all works were preformed flawlessly. More

by A.T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

The person that sold us the car was Mace. Mace was very knowledgeable, professional & easy to converse with. The person in the finance department was very approachable, personable. His excite More

by Dupree McCoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

South Bay Hyundai responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Mace and our team.

April 25, 2024

Very helpful. Always find a way to remedy any issue. The mechanics are great at what they do! More

by begginingending7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole helped assist very helpful
Apr 26, 2024 -

South Bay Hyundai responded

Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that Nicole and Calvin were able to give you the service you deserve. Please don't hesitate to call if you have any questions.

April 25, 2024

Recommended dealership. Special thanks to General Manager for his professionalism.issue was resolved very quickly. More

by KS0002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

South Bay Hyundai responded

Thank you for leaving this wonderful review! All of us at South Bay Hyundai appreciate your feedback and are pleased we could assist you!

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