Calvin Jeong

South Bay Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear that your visit took longer than expected and that the wait time caused frustration. We understand how important it is for service to be completed efficiently and within the timeframe provided at check-in. Your comments regarding appointment timing and service duration have been shared with our team for review. We appreciate you taking the time to let us know about your experience.

South Bay Hyundai responded

Thank you for the great review! We’re so glad to hear that scheduling your recall was easy and that both your regular service and recall work were completed in a timely manner. It’s wonderful to know you’re happy with your Tucson and our team. We truly appreciate your support and look forward to seeing you again!

South Bay Hyundai responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear that both of them, along with the entire team, provided you with such a fantastic experience. We truly appreciate your support and are grateful for your trust in us. It means a lot that you’d recommend us to others!

South Bay Hyundai responded

Thank you for your continued trust and kind words! We’re thrilled to hear that you consistently receive excellent service every time you visit. We truly appreciate your loyalty and look forward to taking care of your car again soon!

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad to hear that Jeremy took the time to clearly explain both the work that was completed and what to expect for your upcoming 60,000-mile service. Providing clear, helpful communication is very important to us, and we truly appreciate you going out of your way to choose South Bay Hyundai. We look forward to seeing you again!

South Bay Hyundai responded

We’re very sorry to hear about your experience and understand your frustration. We take feedback like yours seriously and appreciate you sharing the details of what happened. Our team strives to provide clear communication and reliable service, and your comments will be shared internally to help us improve moving forward. Thank you for taking the time to provide your feedback.

South Bay Hyundai responded

We’re thrilled to hear such wonderful feedback about Jack and our entire service team! From Calvin to Keito, we’re proud to have a staff that treats every guest with kindness and professionalism. Thank you for your kind words! We look forward to welcoming you back again!

South Bay Hyundai responded

Thank you for the great review! We're glad to hear your experience was smooth and hassle-free. It's always exciting to see customers impressed with Hyundai, especially the hybrids! We appreciate your support and look forward to seeing you again.

South Bay Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of communication and the inconvenience it's caused. You should never have to follow up on something we committed to. We'll look into this right away and make sure someone from our team contacts you promptly with an update. Your time and trust are important to us, and we’re committed to doing better.