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Southern Buick GMC Greenbrier
Chesapeake, VA
619 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 619 reviews
May 04, 2024
This is a fantastic place to purchase a vehicle! ! The staff treats you like family, they ensure that you are taken care of!! Go see Adam, Jay and Summer! ! The staff treats you like family, they ensure that you are taken care of!! Go see Adam, Jay and Summer! More
by COLONEL461
Verified Customer
Helpful May 04, 2024
Dropped vehicle off for state inspection. Alignment and fuel system clean was recommended. We approved both to be done. At the end of the day I was unable to get ahold of anyone to find out i Alignment and fuel system clean was recommended. We approved both to be done. At the end of the day I was unable to get ahold of anyone to find out if vehicle was done. Finally got someone only to find out recommended (and approved) work was not done. Now another day without vehicle. Very poor communication this visit - which was not the norm in the past. I hope the future is a positive one More
by WBAKER2557
Employees Worked With
None
May 03, 2024
An error was made recording my mileage in/out for an oil change and no one calls me back to remedy the problem. It’s serious because of warranty specs and mileage requirements change and no one calls me back to remedy the problem. It’s serious because of warranty specs and mileage requirements More
by sharrett.mike
Employees Worked With
Brittany
May 01, 2024
Always great service when ever I come in to have any type of work done on my vehicle 👍🏽 of work done on my vehicle 👍🏽 More
by DNG2
Employees Worked With
April 30, 2024
Professional, Curteous, Driven, Hard Working, Dedicated, Consistent, Well Informed, Communicative, Pessistent, and. They represent the brand of the Dealership. My salesman Naz is very personable! Consistent, Well Informed, Communicative, Pessistent, and. They represent the brand of the Dealership. My salesman Naz is very personable! More
by carringtonsr61
Employees Worked With
Naz (Salesman)*****
April 30, 2024
It took three weeks to get my car repair . When I call to check on it I would not get a call back when I did wet parts on order. never inform on the status of my car this is poor customer se When I call to check on it I would not get a call back when I did wet parts on order. never inform on the status of my car this is poor customer service. More
by dlcreef
Employees Worked With
Lauren Szczepanski
April 27, 2024
The staff at greenbrier are efficient and professional. I would recommend them to anyone looking to purchase a vehicle. I would recommend them to anyone looking to purchase a vehicle. More
by Nicoeedwards004
Employees Worked With
April 26, 2024
Customer service is at low and they are not friendly and don’t explain or elaborate on the problem with your vehicle. I had to take my car back twice for the same problem. They never have appointments avail don’t explain or elaborate on the problem with your vehicle. I had to take my car back twice for the same problem. They never have appointments available and the management change over isn’t good. They fail to tell customers about recalls More
by SHANVEP325
Employees Worked With
No
April 25, 2024
I would give them more stars but there were not only communication issues on their end but spelling as well. I made the appointment for my husband’s truck to have the recall work taken care of before ou communication issues on their end but spelling as well. I made the appointment for my husband’s truck to have the recall work taken care of before our son was born with Becky. Dropped it off 3/25 to be worked on starting 3/26. When I made the appointment, I spelled our last name out even with military spelling; Dedo: delta echo delta Oscar. My husband called 3/27 to get an update on the truck since we rented a vehicle. It took more phone calls to even get an answer on FRIDAY 3/29. When we got the truck, the paperwork had our last name misspelled, Devo; and said they notified us of completion 3/27, which is clearly a lie; the technician never called me until 3/29. Not to mention we are still getting letters in the mail about the recall that they did the work on, so that was never updated either, but I’m sure I can find a mechanic to update it for us since everything else was a hassle. More
by MARYDEDO
Employees Worked With
Becky Miele
