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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
216 Reviews
Call Service Center (757) 424-6380

216 Reviews of Southern Buick GMC Greenbrier - Service Center

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June 08, 2024

This dealer ship actually went out of their way to take care of my truck much appreciated!!! More

by kevshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Helpful
June 08, 2024

Everyone was friendly and helpful as always. No other place I would take my vehicle. More

by TARKAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with Sales or management this visit
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June 08, 2024

Friendly agents and prompt service as promised, I was kept informed as work progress on my vehicle More

by RHOSKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2024

I went in to get a oil change and it was a quick process in and out the customer service was excellent More

by OVETBRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk associate
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Helpful
June 07, 2024

Mr Winston is a great sales man and every helpful. It's always a great experience More

by WAYTWOSCRAP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 07, 2024

I love the convenience of their walk in service and how fast it goes. All while giving great customer service More

by EMJAMES721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Helpful
June 07, 2024

The service some time off when you make appt and get there they tell you something else.like for a recall get there sit for 2hrs then they tell you they only got so many parts in and to call back or the More

by jesus05.pd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Concepcion
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2024

Fast service. I went in for an oil change and tire rotation and I was out in about 45 mins. More

by 58GREMLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jun 06, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
June 06, 2024

Shavon my customer service advisor was great! His customer service attitude was great. I will return... More

by HOWARD2545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
June 06, 2024

Efficient scheduling system with reminders, model-specific expertise and experience, courteous, professional, welcoming environment, and free cold water and coffee in waiting area More

by C Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce 5 stars
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Jun 06, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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