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Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
2,729 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,729 reviews
May 01, 2024
I just had an overall pleasant experience from the time I walked in, and was introduced to Ahjah to help me find the best Jeep choice. Both Dennis and Nerely were committed to ensure I had a comfortable purc walked in, and was introduced to Ahjah to help me find the best Jeep choice. Both Dennis and Nerely were committed to ensure I had a comfortable purchase. Janina ran financial numbers for me to assist with my financing, which was time consuming from me. Lastly, Kyle wrapped up the new car customer service side and I drove away with my first new car quite happy. Follow in my footsteps with this staff and you will have a new car as well. More
by fishingdad37
Helpful May 01, 2024
Excellent job getting my jeep taken care of with the payment from the window company for the calibration and getting it ready for pickup. payment from the window company for the calibration and getting it ready for pickup. More
by DANMORELAND4
Verified CustomerMay 01, 2024
Purchasing my vehicle was easy but they completely screwed up when I said I wanted to register in a different state. Instead of sending the title to the lien holder (my bank) they sent it to the VA DM screwed up when I said I wanted to register in a different state. Instead of sending the title to the lien holder (my bank) they sent it to the VA DMV and was completely unhelpful in solving the issue. They gave me inaccurate information and were lazy when it came to providing me necessary services. Had to go down to the financial office multiple times to solve this problem that they created. My time was limited due to me being in Army bootcamp in Oklahoma and leaving my wife to deal with it alone. This is just a warning for any military members that want to register their vehicle in a different state, let these dumbasses register it in VA for you, then whenever you are able to get ahold of the title (whether it be through your bank or whatever) register it yourself in your desired state. Once you tell them you will register it yourself in a different state they will not help you in the slightest, not even answer the phone or call you back no matter how many messages you leave, even if things go horribly wrong (and take three months to finally register your vehicle) like they did with me. Will never go to this dealership ever again. Absolutely terrible customer service. More
by Cameron
Employees Worked With
Julie Nichols, and everyone in the finance department
April 26, 2024
I had my 2020 Jeep gladiator in for service along with tire rotation, oil, change brake fluid exchange oil flush, and had it checked for battery life windshield washer, fluid, and other points of checks t tire rotation, oil, change brake fluid exchange oil flush, and had it checked for battery life windshield washer, fluid, and other points of checks that southern does and the next day my battery was dead in my opinion that should've been caught by the service center because that battery which southern does all my maintenance was five years old and they should have reminded me to change it More
by ASHEBEO
Employees Worked With
I'm not sure who my service advisor was but she was a female
April 24, 2024
Dissatisfied with the service advisor. Voiced my concern to the service manager and he has yet to reach back out to me Voiced my concern to the service manager and he has yet to reach back out to me More
by d
April 24, 2024
A problem was found during my annual inspection. It was taken care of and the charge was discounted for me since I am a. regular customer It was taken care of and the charge was discounted for me since I am a. regular customer More
by mona
