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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
2,042 Reviews

2,042 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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September 03, 2025

The dealership have great customer services The dealership has great customer services and I will be coming back More

by KEANKARR
Recommend Dealer
Yes
Employees Worked With
Sean Walker
September 02, 2025

Super quick and easy service experience every time. Everyone’s nice, but they can be annoyingly pushy about completing the survey. More

by Lrnbntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabrice
September 02, 2025

Sam always takes great care of us. He keeps us informed and gets our services completed quickly. More

by QUERY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

Always service when time is not right to provide at once and she has worked with to do the best available. More

by DJCOOPER05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

My experience with the teams was great. .. Mechanics was very knowledgeable about my Vehicle so Thanks More

by palhart1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

My initial interaction was negative as I didn't know they changed the routine for oil changes. The old man was RUDE! However when I got to the correct side, the gentleman there was VERY PLEASANT AND HELPF More

by EDDIEANDJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the lady and young man's name
September 01, 2025

Very helpful and very responsive to my questions… Highly recommend! Farbries was courteous and respectful More

by KSLOCKE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabries (express services)
September 01, 2025

Service was quick and professional, even tho I didn't have an appointment. The service agent was up front with how long it would take, and it was done faster. More

by lscdburke
Recommend Dealer
Yes
September 01, 2025

Unprofessional staff. Also, three hours for an oil change. Staff blew us off several times. More

by yodaextreme
Recommend Dealer
No
Employees Worked With
Express Lane
August 30, 2025

Representative was rude, she couldn't explain the proses nor the vehicle repair charges. She hung up on us mid call, very unprofessional. More

by chilanga310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
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