Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,310 Reviews
Call Service Center (757) 855-2277

1,310 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Sort by
April 26, 2024

Long time customer with this dealership, All aspects of this service has met my expectations and compare to all my many interactions with this Dealership More

by d.h.griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 24, 2024

I did not have to wait long for my oil change. Everyone was polite and respectful. They also gave me the opportunity to repair the work I needed. I definitely took that into consideration and will More

by COLGATEMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Apr 25, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 24, 2024

Amazing staff! Well trained had my car ready within a timely manner. They also follow up to ensure everything was done to my expectations. More

by kkenrick82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 23, 2024

Great customer service I like the service that they can take you home and pick you back up to get your car More

by mscott1090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
April 22, 2024

Thank you to Julie and James for helping me achieve my goal of buying my first truck!!! More

by javier03419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Julie
Report | Print
Apr 24, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 19, 2024

Quick and easy , love this dealership! Income for an oil change when it’s time and my state inspection and it’s free if you purchased a car from there More

by KI28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 17, 2024

You can never get in contact by phone with the service department or finance department Julie More

by msb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Regan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"Msb40" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
April 15, 2024

Fast and professional, I purchased two cars in 30 day. Theses folks are my go to for all of my automotive needs. More

by loganluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 15, 2024

First I just fill this out and it turned right back around asked me again like I said before before it was a very pleasant experience associate dealt with me step by step anything that went wrong very More

by TOLLEYJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
April 14, 2024

Every-one was pleasant and professional. Work done as expected. Is this 15 words yet? More

by LWASHINGTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Apr 15, 2024 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
1
2
...
131