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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,352 Reviews

1,352 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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July 20, 2018

Outstanding Service Service was completed on schedule with everything taken care of. Personnel were friendly and thanked me for choosing Southern . All Fluids were topped More

by GDAYMATEUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
Jul 24, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

It's wonderful to know that your service visit was such a pleasure. Thank you for choosing us, and we look forward to your next visit. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 19, 2018

Sam is always great to work with Sam is always very professional and quickly gets my vehicle in for service. The service is always top notch from check in to checkout. Ive been a cust More

by HAMPTONJETSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Jordan, Sean Vaught, Cale Spafford, JR Staton, Larry Floyd
Jul 24, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your kind words about Sam and thank you for continually choosing Southern Dodge Chrysler Jeep Ram for your vehicles’ service needs. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 19, 2018

Great I have been using them for a couple of years and have always done me right. I tell everyone I know to use them, they are great. More

by bluedodge3500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Oni
Jul 24, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 18, 2018

Recall and State Inspection As always, Sam was very helpful and made my visit quick and painless. Since my vehicle had a recall I was provided a free rental vehicle. I always rec More

by BR1549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Oni
Jul 24, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for reviewing your service experience! I will certainly pass on your feedback to Sam as he will be happy to hear it! We look forward to working with you again in the future! Kind regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 18, 2018

Fantastic All around great people and great service. I don't need 25 words to Express how good this place is and how good the people treat you. Just 1, fantasti More

by RSF33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Kelly, Scott Harrell
Jul 24, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for writing us a review, we appreciate it very much. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 18, 2018

A day at the dealership It is always a pleasant experience when I bring in my car for service. Everyone is very friendly and helpful. It does take a while but it is worth the More

by JANETINPUNGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn
Jul 24, 2018 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

July 16, 2018

Tire repair The team was fast and curtious and got me back on the road. I appreciate the level of service and always feel like one of the family. More

by DSTZLEWIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Floyd
July 16, 2018

Express Service Come here for service - deliberately drive by other service centers & dealerships. I have come to expect nothing less than exceptional service from So More

by pdqh2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fridell
July 16, 2018

No oil in oil change Went in for state inspection had an oil change done on 2 July but they decide to change oil as well. The problem is the second oil change well they fo More

by c33is
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quency Murray
July 16, 2018

Great experience Friendly service , done on time. I would recommend them . I liked the hours they are open it allows to drop off early and pick up late . More

by MLIPIEKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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