Southern Dodge Chrysler Jeep Ram FIAT - Service Center

The express services was fast and efficient. I’m glad dodge has free services that keeps it’s customers happy and driving great I’m glad dodge has free services that keeps it’s customers happy and driving great More

Always fast,getting back to use, keep us updated, very polite and treat like family polite and treat like family More

The service is was great, and Tina Dickinson is always a pleasure to work with. She got my issue fixed, but also made me aware of some other things I need to take care of in the future. Thanks! pleasure to work with. She got my issue fixed, but also made me aware of some other things I need to take care of in the future. Thanks! More

Service was quick and Service Rep was courteous and helpful. Much better than my previous experiences at Hall. helpful. Much better than my previous experiences at Hall. More

Great people, service friendly, good listener. Helpful great service and hours.. love drop of service Helpful great service and hours.. love drop of service More

Excellent customer service team. Works together with each other and provides updates when needed. Thanks Works together with each other and provides updates when needed. Thanks More

Katie was kind courteous got my coffee took my truck in. Got it back out came and found me. She’s the best. Got it back out came and found me. She’s the best. More

i’ve been bombarded with calls, texts, and emails requesting i review my recent experience. my jeep was purchased from a dealer in another state. as a new vehicle, it came with free oil changes. w requesting i review my recent experience. my jeep was purchased from a dealer in another state. as a new vehicle, it came with free oil changes. when i inquired about making an appointment with this dealership in order to take advantage of this perk in spring of 2022, i was informed that the oil changes could only be honored at the dealership where the jeep was purchased. i went to another dealership that informed me that that was incorrect, that any jeep dealership could have honored that package, as they get reimbursed by mopar. i’ve since used all of those oil changes and have gone on to purchase the mopar oil change packages. i requested an appointment at this dealership only because i needed to get my state inspection done prior to the end of the month and the dealership i’ve used previously could not fit me in before month’s end. during that initial call to books my appointment, i expressed that i had previously purchased an oil change package from mopar, and would be using one of those along with booking the appt for the inspection. i was told i was out of oil changes. it took two people on that call, along with my verbal run down of the date i purchases the package and the subsequent dates i used changes 1 & 2 before they could “verify” that i had one remaining. drop off was smooth, and i followed the directions i was given via phone. text correspondence was exchanged when vehicle was finished and ready for pickup. it was that correspondence when i was told my total included the oil change price. further correspondence (upon me stating i had the package deal leftover) stated that that couldn’t be seen. it was “found” and it was honored, so i do appreciate that. upon picking up the vehicle, the precious inspection sticker was taken off with the residue still on the windshield, but the new sticker is in a different place. not a huge deal, but an inconvenience for me to have to further scrape off the sticky residue. more importantly, it is confusing to me as to why i have to be adamant about the oil change package in order for it to magically show up. i’m unsure if that’s intentional, and i would hope not, but it had been a constant inconvenience in order for it to show up and be reflected on my account. More