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Southern Ford
Newport News, VA
2,557 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,557 reviews
June 20, 2025
The check in clerk was snippy about prices, my vehicle was rolled out ready to be picked up but was not fix clutch pedal was still not coming up all the way and the technician argued with me that he neede was rolled out ready to be picked up but was not fix clutch pedal was still not coming up all the way and the technician argued with me that he needed to drive my car to figure out the problem instead of pushing the clutch with his hand while vehicle was off. More
by nwpsqt
Verified CustomerEmployees Worked With
June 20, 2025
Alicia is AMAZING! She always communicates within a timely manner. Thank you for great customer service! She always communicates within a timely manner. Thank you for great customer service! More
by jchaney123.jc
Employees Worked With
June 20, 2025
Easy to schedule and on time when I took my vehicle in. Service was quick. Service was quick. More
by Manyloebs@verizon.net
Employees Worked With
June 20, 2025
Great service, thank you very much for you assistance with my 2018 Ford Raptor . Thank you with my 2018 Ford Raptor . Thank you More
by scott.james
June 20, 2025
Provide excellent quality service, very quickly. Stephanie Spangler was very helpful and knowledgeable and checked me in, and provided a shuttle ride home and back for pick. The video provided, and Stephanie Spangler was very helpful and knowledgeable and checked me in, and provided a shuttle ride home and back for pick. The video provided, and the gentleman on the video provided what I needed to know about my vehicle. More
by DJSCATLETT
Employees Worked With
June 20, 2025
I am very pleased with the provided service. It was easy to schedule an appointment and I was greeted with a smile and received prompt attention at the dealership. All requested services were c It was easy to schedule an appointment and I was greeted with a smile and received prompt attention at the dealership. All requested services were completed in a timely manner. More
by DMDC52
Employees Worked With
June 19, 2025
The gentleman that wanted on me was very polite. Answer all my questions. Everyone was very friendly Answer all my questions. Everyone was very friendly More
by CATHYMARINE26
Employees Worked With
June 19, 2025
They are always professional. They are fast and very friendly. They only do what i ask and never try to sell me something i don't need. They are fast and very friendly. They only do what i ask and never try to sell me something i don't need. More
by eheath1201
Employees Worked With
June 18, 2025
I don’t know much about this dealership. I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just don’t know anyone. More
by Carrian83
Employees Worked With
