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Southern Ford
Newport News, VA
2,770 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,770 reviews
October 24, 2025
The person who worked on my truck, needs to be more careful and pay more attention to what they are doing. Have more respect for people automobiles. If a technician doesn’t know how to do something, th careful and pay more attention to what they are doing. Have more respect for people automobiles. If a technician doesn’t know how to do something, then go and ask a more experience technician. More
by Shelby Super Snake
Verified Customer
October 24, 2025
Very pleasant and informative! He was able to answer all of my questions. My only complaint about the service was when I got home, I noticed a greasy handprint on the hood. The rea He was able to answer all of my questions. My only complaint about the service was when I got home, I noticed a greasy handprint on the hood. The reason for the good rating. More
by packers23061
Employees Worked With
October 24, 2025
Southern Ford did a wonderful job in a very timely manner and I am very pleased with the job and will go back when I need additional service! and I am very pleased with the job and will go back when I need additional service! More
by tedamauch
October 21, 2025
Had an appointment at 9:30 nothing was said to me until 4:55pm until I called and the results were I needed a door handle to bring it in another day !!! People need their vehicle not to sit in your store a 4:55pm until I called and the results were I needed a door handle to bring it in another day !!! People need their vehicle not to sit in your store all day. This is thee second time this happened More
by strataspainting
Employees Worked With
October 21, 2025
I had a wonderful experience and would definitely recommend any one to come here for a great deal recommend any one to come here for a great deal More
by ANDREWBASS5121
October 20, 2025
Communication from Stephanie by text has been outstanding and working with her has been very enjoyable. and working with her has been very enjoyable. More
by jjbosco
Employees Worked With
October 19, 2025
The dealership was clean and very friendly. Our service adviser was knowledgeable about the services that were needed. Our service adviser was knowledgeable about the services that were needed. More
by SHEPPARDTERRY
Employees Worked With
October 19, 2025
Took care of my needs with a smile ? ? Service department is very professional and pleasant to work with ?? ? Service department is very professional and pleasant to work with ?? More
by DAVE4RACIN
