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Southern Ford
Newport News, VA
1,378 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,378 reviews
May 06, 2024
Would rate better but do to my recent bad experience I can't. My oil light is coming on oil is low again my car haven't been right since they double charged me for the wrong oil and they never put the oil can't. My oil light is coming on oil is low again my car haven't been right since they double charged me for the wrong oil and they never put the oil cap on when I drove it off the lot smh More
by Julian
Verified CustomerEmployees Worked With
Helpful May 06, 2024
Stephanie and team were great. Highly recommend southern ford service department. Thorough and quick service. Highly recommend southern ford service department. Thorough and quick service. More
by STEFFIEROSE10
Employees Worked With
May 06, 2024
Stephanie is a fantastic service manager. She is always so helpful and makes everything easier. Wonderful service! She is always so helpful and makes everything easier. Wonderful service! More
by Sig
Employees Worked With
May 06, 2024
Excellent service and very friendly atmosphere. Everything went right. Was treated exceptionally well. Would recommend Everything went right. Was treated exceptionally well. Would recommend More
by WARREN.EDWIN172
May 05, 2024
Great team, providing great service! If you’re new to the area, or looking for a dealer, this should be your home for sales and service! If you’re new to the area, or looking for a dealer, this should be your home for sales and service! More
by Not the GM
Employees Worked With
May 05, 2024
Jon checked me in quickly and efficiently. I waited for my car in the lounge. The wait was not long at all. I do have a request- can you get Diet Pepsi or Dit Dr. Pepper in the soda machine?😃 I waited for my car in the lounge. The wait was not long at all. I do have a request- can you get Diet Pepsi or Dit Dr. Pepper in the soda machine?😃 More
by MJCRAFTY61
Employees Worked With
May 05, 2024
Mr Jon does a wonderful job with our vehicle. Excellent customer service, communication, professionalism, and knowledgeable. Timely service is always provided. Excellent customer service, communication, professionalism, and knowledgeable. Timely service is always provided. More
by TWALKER7365
Employees Worked With
May 04, 2024
Service was great. Would like to get a message on what my premium maintenance plan covers in the next service. Would like to get a message on what my premium maintenance plan covers in the next service. More
by benkirish
Employees Worked With
May 04, 2024
Resetting a Battery Monitoring System should be complimentary as it is simple to do. I was charged $159, for this. complimentary as it is simple to do. I was charged $159, for this. More
by sagentoid
Employees Worked With
May 04, 2024
Excellent service and communication. I will continue to bring my vehicles to this dealership for service I will continue to bring my vehicles to this dealership for service More
by WGHARKY
Employees Worked With
