Southern Ford

Dealer personnel were all very professional while remaining very personable and friendly. Greg remained helpful even after the closing of the sale. I never felt "hustled" or pressured. Greg was ver remaining very personable and friendly. Greg remained helpful even after the closing of the sale. I never felt "hustled" or pressured. Greg was very patient and thorough in explaining the many features of the vehicles I looked at. He sometimes included comments about why some people didn't like certain features, which helped establish a feeling of forthrightness and honesty. More

After graduating from Clemson University I went to a Toyota dealership in South Carolina and bought a new Tacoma. I didn't have the best purchasing experience and wasn't completely satisfied with my tru Toyota dealership in South Carolina and bought a new Tacoma. I didn't have the best purchasing experience and wasn't completely satisfied with my truck's performance. When I went to look for a new truck a few friends recommended I look at Ford. First I went to Williamsburg Ford but once again didn't have the best experience. However; when I came to Hall Ford, Ezekiel greeted my friend and I with a smile and was more than helpful when showing us new trucks. I was very disappointed when it didn't appear you had the exact truck that I wanted (4x4 with the Ecoboost engine) but Ezekiel left momentarily to return with the great news that one had been delivered that morning and was parked on the opposite side of the lot. After I made the decision to purchase I went inside and was introduced to John Barron. When I began talking to him I found that he was just as friendly and helpful as Ezekiel. They not only helped me to find my great new truck but also helped me to get the most for the truck I was selling. Overall I believe that you have a great staff there and I hope that the rest of your staff is as friendly and helpful as Ezekiel and John were for me. I love my new truck and tell everyone of the great experience I had at Hall Ford when I get compliments on it. Please let me know if you have any additional questions. More

IN THE PAST I HAVE BROUGHT SIX CARS AT HALL FORD. I HAVE ALWAYS A GREAT SERVICE SO I COME BACK AGAIN TO BUY A NEW FORD EXPLOR. MR. KOHLY TOOK OUTSTANDING CARE OF US. EVERYONE WAS VERY HELPFUL. OVERALL A GRE ALWAYS A GREAT SERVICE SO I COME BACK AGAIN TO BUY A NEW FORD EXPLOR. MR. KOHLY TOOK OUTSTANDING CARE OF US. EVERYONE WAS VERY HELPFUL. OVERALL A GREAT EXPERIENCE AND I WOULD RECOMMEND HALL FORD TO ANYONE LOOKING TO PURCHASE A NEW CAR More

The day after I bought my used CX-9 I found a problem with the transmission shifting properly. The problem is being fixed, but I feel it was handled poorly. I left the car with the dealer to be looked at with the transmission shifting properly. The problem is being fixed, but I feel it was handled poorly. I left the car with the dealer to be looked at and then was told later it would not looked the same day. I lost four hours of work for no reason. Very upset. This is Friday the 4th and would not be looked at until Monday the 7th. Most likely missing more hours at work. The dealer did not contact the other dealership that was to look at the vehicle to see if they had time Friday to trouble shoot. I don't mind spending the time needed to take care of the problem ,but not wasting my time. I had to go between the used car showroom and the service department to make arrangements for a loaner car and the service at the other dealership. The used car department was not very helpful in the matter. I told Hall that I needed to get some belongings from my vehicle and would go to the other dealership. At the other dealership I asked to see my vehicle and talked with the technician who showed me the problem and the recommended repairs along with the time frame to do so. The salesman should have taken care of all of this, not me, but do not have the time to wait for people that have no interest in my problem. It was very upsetting and have been a customer for almost 20 years. I'm not sure if I'll go back to Hall again. The employees listed above that work in the used car showroom were not part of this. Both of them were very helpful and one was off and the other had gone home for the day. This was the second time I bought from Gus and a good experience both times. More

The 2005 Volkswagon Jetta I purchased from Hall Ford is the 2d car I've bought from Jimmie House there. Hall has a good selection of quality used cars, they provide excellent service, and their vehicles a the 2d car I've bought from Jimmie House there. Hall has a good selection of quality used cars, they provide excellent service, and their vehicles are reasonably priced. I highly recommend Hall Ford. More

I came in knowing I wanted a Fiesta and thats what they showed me and did not try to sell me another vehicle. The staff was very friendly and just one of the better experiences I have had when purchasing showed me and did not try to sell me another vehicle. The staff was very friendly and just one of the better experiences I have had when purchasing a vehicle. Thanks for making us feel so comfortable. More

Great service department,everyone there is always extremely helpful and friendly. They are very honest,and professional when explaining any service that is needed on my truck. I will definately buy m extremely helpful and friendly. They are very honest,and professional when explaining any service that is needed on my truck. I will definately buy my next vehicle, and many more vehicles in the future from Hall Ford. Great Customer Service! More

Excellent buying experience. Quick, easy, no pressure, sales team exceptional. Purchase closing was accomplished in less than 30 minutes. Would highly recommend to others. I did most of my negotiation vi sales team exceptional. Purchase closing was accomplished in less than 30 minutes. Would highly recommend to others. I did most of my negotiation via email. Mr. Stanley quickly answered all of my questions and provided me with all of the informaton in order to make a decision. Again very pleased with the outcome. More

Very plesant experience......NO GAMES! Best experience I've ever had purchasing a new a new car. Everyone was very helpful. The Business Manager, Orlando was very good. I had pre-arranged financing and I've ever had purchasing a new a new car. Everyone was very helpful. The Business Manager, Orlando was very good. I had pre-arranged financing and he found a much better deal for us. He also presented us with additional options for purchase but he did not pressure us to buy. Overall, a GREAT experience and would recommend Hall Ford to anyone looking to purchase a new car or truck! More

My husband and I are in our 50's, so have dealt with lots of car dealership. The staff at Hall Ford, with Mark Stanley leading the charge, took outstanding care of us. We were treated with respect, had all of car dealership. The staff at Hall Ford, with Mark Stanley leading the charge, took outstanding care of us. We were treated with respect, had all our questions answered, and were not pressured by anyone. They allowed us to take the car home to ensure it was what we wanted (it was). In fact, we had ordered another car at another dealership, and when there was a delay in the order caused by the dealership, we came back to Mark and considered cancelling that order and buying a second car from Hall Ford (unfortunately, the cars available didn't meet our criteria). Our experience at Hall is the best we've ever had. The next time we are looking for a new car, we will go to Hall first! More