Southern Hyundai Newport News

Hands down best employee at Southern Hyundai (formerly Hall Hyundai). Vanessa has been working with me for over two years. She sold a venue to me back in 2021 and I enjoyed it, but as time went on I neede Hall Hyundai). Vanessa has been working with me for over two years. She sold a venue to me back in 2021 and I enjoyed it, but as time went on I needed something larger. While other employees at Southern Hyundai reached out, Vanessa had the persistence and savvy to tap into what I needed/wanted as her customer va what other employees were trying to sale me on the lot. Because of Vanessa’s customer service style, professionalism, and interpersonal savvy, I was able to finally find a vehicle my son and I feel safe in. I give all my roses to Vanessa. More

Excellent and awesome employees. They always help me as fast as they can. They are really good They always help me as fast as they can. They are really good More

I'm always impressed with service at Hyundai Newport News, and the people working there are exceptional. News, and the people working there are exceptional. More

Very professional workers an management team. Accomidations for the waiting area were very hospitable! I would recommend your dealership very high standards to the public. Thanks again! Accomidations for the waiting area were very hospitable! I would recommend your dealership very high standards to the public. Thanks again! More

The service member that we had the privilege to communicate with was very professional and provided excellent service. communicate with was very professional and provided excellent service. More

In and out in a bit over 30 minutes for an oil change and state inspection. Easy check-in and check out. state inspection. Easy check-in and check out. More

Friendly good service. Clean facility and staff is very responsive. I was happy with my interaction with everyone Clean facility and staff is very responsive. I was happy with my interaction with everyone More

Very polite and friendly Was fast and I didn’t have to wait long for service to be done wait long for service to be done More

Extremely deceptive used car pricing. The price of the vehicle listed on the window sticker or mirror hanger is not the actual sales price if the vehicle. Wes ready to sign contract to The price of the vehicle listed on the window sticker or mirror hanger is not the actual sales price if the vehicle. Wes ready to sign contract to purchase a used 2024 Hyundai Tucson at an agreed to price. When offer was written up there were almost $3,000.00 in pre-installed dealership add ons added to the price. We were never told about the add ons, they were not listed on the window sticker nor reflected in the price on the mirror hanger. We asked that $1,000.00 be taken off the price because we did not ask for at want the add ons. Dealership refused to negotiate on these add ons so we walked. Business must be booming to let a $35,000.00 deal walk over $1,000.00. More

Southern Hyundai Newport News seems to really care about customer satisfaction. I am extremely pleased with the care and service I receive each time I visit. customer satisfaction. I am extremely pleased with the care and service I receive each time I visit. More