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Southpoint Honda - Service Center

Durham, NC

4.4
131 Reviews

131 Reviews of Southpoint Honda - Service Center

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July 22, 2023

Brett was my service rep and he is always so attentive and helpful and informative. More

by TWILLIAMS.TW372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
July 22, 2023

The staff has been very friendly, courteous and appear to find the cause of the problem versus fixing something just for the sake of it. More

by WHINNIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald in Service Department
July 21, 2023

Very good service, have no complaints, waiting room is a very nice place to wait. More

by kkfritz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lavaty
July 21, 2023

Really truly helped Brett. Joe David. Labor prices lower would be great though. I'm thankful I have not had any regrets so far. More

by J4CHRIST2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe and Brett
July 21, 2023

Wonderful waiting facilities: clean, great coffee and chairs. The agent kept me up to date on repairs and explained everything thoroughly More

by Brenmanjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name but he was great and I bought a package of oil changes through him
July 21, 2023

Multiple large and comfortable waiting areas. Large and efficient service drop off area area. Good communication from service agents. Very impressed with this new facility. More

by GNACIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May Ayecha, service consultant, 5 stars
July 21, 2023

Convenient location, appreciate shuttle to mall Hate surveys that require responses of a certain length More

by awilsonl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Papcunik
July 21, 2023

SouthPoint Honda dealership does not rest until there’s a resolution for my car issue. More

by mrs.nmack38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Great service and friendly service staff. Feeling better about buy outside my comfort of purchasing toyotas More

by bob_a_fitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Swarthout
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

I always receive a great and outstanding customer service experience when going to Crown Honda. You guys are the best! More

by MTWILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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