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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
340 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 340 reviews

December 07, 2016

Best Service Ever! I received top of the line experience as soon as I stepped foot out of my vehicle, everyone was helpful in many ways! The best car purchase I've ever More

by Markus T Stephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Stalcup
Dec 07, 2016 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the honest feedback, Markus! Please share your wonderful experience with all of your friends and family!

November 27, 2016

So far terrible service. My 2012 ram 1500 started giving me terrible sound form the rear differential, I made a service appointment and took it in on November 16th. Parts wer More

by Tucker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge, Jason,
November 21, 2016

Found the right fit My salesman knew his inventory and was able to find the right fit for me pretty quickly! Would definitely recommend visiting the sales team at Spirit More

by Doc_Cotton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah, Farley
Nov 21, 2016 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the great feedback! We are glad to provide the best customer service for you!

November 10, 2016

Used car for college student We needed a car a reliable car on short notice and Andrew provided us with an outstanding vehicle, at a fair price and superior customer service. The More

by ddemoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Elliot
Nov 10, 2016 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the great feedback! Please let us know if there is anything else we can help with!

November 02, 2016

Horrible experience.....multiple times!!! Ok, so service department is horrible. I was forced into using this location to repair the vehicle. The first time I was told everything would be cove More

by Pissed off customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason, Heather and George
Nov 03, 2016 -

Spirit Automotive Chrysler Dodge Jeep responded

We apologize for your experience but we can’t help if we don’t know your name. Could you please give me a call directly so we can see what can be done to correct the issues? Mike Guerra General Manager 806-747-4461

October 17, 2016

Great service it's a relief knowing I can trust my local dealer to get my car serviced quickly-in and out on the same day-awesome people More

by Cool chick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge and dolores?
Oct 17, 2016 -

Spirit Automotive Chrysler Dodge Jeep responded

We are happy that we provided the upmost customer service and ensured a smooth car buying experience!

October 02, 2016

Horrible Service I have taken my Dodge Durango to this service center twice period on either occasion were they able to correctly diagnose the issue and fix it. Contin More

by rene longoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service rep
October 02, 2016

Fraudulent credit reporting I called in because I had seen a vehicle on the internet I had questions about. Clearly stated to the sales rep that I had prior financing qualified e More

by rene longoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron
September 30, 2016

Did good! Will definitely go back when we're ready for a new vehicle, Thanks for the hard work! I will recommend Spirit to any family or friends looking for a n More

by Gabacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah Farley
September 17, 2016

Warranty issue My 2014 charger broke down on the side of the road in the middle of the night on July 8th I had it towed to spirit after 2 weeks of no vehicle they pu More

by Brooke90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug
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