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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.8
1,413 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,413 reviews

March 03, 2026

I was in total panic about my disabled MDX, towed to Spitzer while they were experiencing power outages. Samantha was helpful from the beginning, keeping me updated and getting my car back to me in time More

by MarcAllynm
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Baker
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Mar 03, 2026 -

Spitzer Acura responded

We’re grateful you trusted us with your Acura MDX after it was towed during our power outage. We’re glad Samantha kept you informed and that your vehicle was ready for its body work on schedule. We look forward to helping with your routine maintenance.

March 02, 2026

Great service department and sales staff. Clean waiting area and restroom. Overall good experience thanks More

by ROBERTKURTH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanine Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Spitzer Acura responded

We’re delighted our team provided great service and that you found the waiting area and restroom clean. Thank you for trusting us with your Acura MDX maintenance. We look forward to helping you again soon.

February 21, 2026

Upon arrival, Keith took care of initiating the work order. In the customer waiting area, I spoke with my sales rep (Jeremy) about how much I like my RDX. When my vehicle was done, Layne Ciminel complet More

by lgmorelli
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Ciminel
Report | Print
Feb 21, 2026 -

Spitzer Acura responded

It’s wonderful to hear the entire process, from initial check in through completion, was smooth and that our team provided congenial, professional attention throughout your service visit. We’re grateful for the opportunity to service your Acura RDX. We will share your kind words with Layne and look forward to working with you again.

February 19, 2026

It was a nice waiting room. Layne was helpful. The recalled item took close to a year or more to get in to do but once they had it I was able to get it done quickly. I had one m More

by dzielskid
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Ciminel
Report | Print
Feb 20, 2026 -

Spitzer Acura responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 17, 2026

Very good service They handled my service quickly and professionally. That is it for now. More

by Bpblues1
Recommend Dealer
Yes
Employees Worked With
Jeanine Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanine Malone
Report | Print
Feb 17, 2026 -

Spitzer Acura responded

Thank you for sharing your positive remarks about the quick and professional service on your Acura TLX. Jeanine and our service team are pleased to hear everything went smoothly. Please let us know if we can assist you again in the future.

February 09, 2026

Arranging a time for service took a ridiculous amount of time. Dropping off my vehicle for service took infinitely longer than I ever would have expected. Pick up and actual service was good but, overall, v More

by michael.i.chamberlain
Recommend Dealer
No
Employees Worked With
Jeanine Malone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanine Malone
Report | Print
Feb 09, 2026 -

Spitzer Acura responded

Michael, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 02, 2026

Everything was fine Everything went smooth and pretty efficiently , the inventory, color, and price was what I was looking for , the salesman was great . IF we could have got the same 2% finance rate on More

by JWISE11
Recommend Dealer
Yes
Employees Worked With
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Bruni
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Feb 02, 2026 -

Spitzer Acura responded

Thank you for sharing your experience. We’re pleased Dalton helped you find the Acura ADX color and price you wanted so efficiently. We appreciate your feedback on financing and hope you’re enjoying your new ADX.

February 02, 2026

Prompt and very informative She kept me updated on timing and explained everything in detail More

by angelrosemk
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Baker
Report | Print
Feb 03, 2026 -

Spitzer Acura responded

Angel, thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samantha met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

February 01, 2026

Slow customer service. Terrible communication. Only the minimal amount of service is provided, with no attention to detail. Paperwork falsified to show Multi-point inspecti More

by Achab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeanine Malone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2026 -

Spitzer Acura responded

Thank you for taking the time to write this review, we're sorry to hear about your experience. We strive to give everyone excellent customer service, and it looks like we didn't do that for you. We'd love to hear more so that we can address your concerns. Please call us and ask for the service manager, Albert, so that we can hear more about your experience.

January 31, 2026

I have all my service done at Spitzer Acura because they do a great job and I trust them . More

by Tanya N
Recommend Dealer
Yes
Employees Worked With
Jeanine Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanine Malone
Report | Print
Jan 31, 2026 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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