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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
775 Reviews

775 Reviews of Spitzer Buick GMC Parma - Service Center

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May 07, 2025

The service department did an excellent job fixing my Oldsmobile Bravada. However, I was very displeased with the Spitzer new policy charging a fee to use a credit card. That is not putting the customer More

by tjsoucek
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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May 06, 2025

The part needed to repair my car was available this next day. My appointment for repair was moved up to that day. More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Tayler
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May 06, 2025

After a few snags, Vincent came to the rescue and was able to helped out More

by JENN11390
Recommend Dealer
Yes
Employees Worked With
Vincent
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May 06, 2025

They were very nice and thorough They were very nice and thorough even did a follow up call to make sure everything was good More

by JENN11390
Recommend Dealer
Yes
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May 06, 2025

The part needed to repair my car was available this next day. My appointment for repair was moved up to that day. More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Tayler
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May 05, 2025

Very good customer service and work done very well! I would recommend! Shiny car now! More

by epccheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Spitzer Buick GMC Parma responded

Cheryl, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Thank you for your recommendation and we look forward to the next time we see you again.

May 03, 2025

Organized, courteous, friendly, thorough & efficient employees. Nice perk to have car washed after service is complete. More

by Jukelady
Recommend Dealer
Yes
Employees Worked With
Dominic DeFinno
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May 06, 2025 -

Spitzer Buick GMC Parma responded

Juke, We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

May 03, 2025

I have been very pleased ever since the first time that I walked in the door to look for a vehicle, I was greeted wonderfully and I found an amazing car, Brett is extraordinary McCoy went out of his way bill More

by dementia47
Recommend Dealer
Yes
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May 06, 2025 -

Spitzer Buick GMC Parma responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Buick GMC Parma, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Brett, McCoy, and Jamie was able to assist you in finding a vehicle that was right for you. Congratulations!

May 02, 2025

Friendly staff. Efficient and caring in the service they were providing Went the extra step to install a module that was missing since the beginning of the lease More

by DLPAUL2002
Recommend Dealer
Yes
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May 02, 2025 -

Spitzer Buick GMC Parma responded

Paul, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was friendly, efficient, caring and went the extra step to install a module that was missing since purchase.

May 02, 2025

Easy to schedule appointment. Work was done efficiently and on time Nice waiting room and coffee machine More

by DLPAUL2002
Recommend Dealer
Yes
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May 02, 2025 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this amazing review! We are happy to know that our team completed the work on your vehicle efficiently and on time. Please do not hesitate to let us know how we may be of further service to you.

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