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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.5
339 Reviews

339 Reviews of Spitzer Buick GMC Parma - Service Center

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May 16, 2024

Trustworthy people l felt there at service to sales McCoy also tried help me out. More

by TOMOH63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that McKoy provided you with top-notch service. It is our pleasure to assist you in any way possible. Safe travels!

Helpful
May 16, 2024

Whenever I need a service appointment, they are able to schedule me at a time convenient to my schedule. More

by jcribich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive feedback! Your satisfaction means so much to Kirk and the team. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 16, 2024

Thank you for your service and I am completely happy with this dealership dealing with me. More

by DFELLS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! It's great to know that our team could get your automotive needs taken care of. If there is ever anything more that we may help you with, please do not hesitate to let us know.

Helpful
May 14, 2024

I came back to have my car serviced at this dealership, although I originally bought it somewhere else. The service department at this dealership is courteous, listens to your concerns, keeps you well-info More

by NBADILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in the Service Department
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May 14, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and so glad that our service team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. looking forward to your next visit!

Helpful
May 14, 2024

Service was good and timely for oil change and GM check up, but had requested tire pressures be adjusted to same as one is still at 41 lbs others 34/35 so was not done. Can catch next visit but understan More

by ROETHEL6552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction! Your positive feedback means so much to us. Please drive safely!

Helpful
May 12, 2024

Wonderful Staff, that made the whole entire process a breeze, and thanks again to Tom and Rachel for helping me out. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel
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May 13, 2024 -

Spitzer Buick GMC Parma responded

Hi Ben, We are so glad that Tom and Rachel were both kind and informative. Thank you so much for taking the time to give us this wonderful feedback. Please do not hesitate to let us know if there is ever anything more that we may help you with.

Helpful
May 11, 2024

They even gave me a ride to work and picked me up, no problem at all. More

by joe.piechocinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Joe! It's wonderful to know that our team you with a smooth, 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Helpful
May 11, 2024

The service manager Travis went above & beyond to deal with questions & concerns in a timely manner, for which I am extremely grateful for. More

by M.T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review about Travis! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

Helpful
May 11, 2024

Very helpful,got in the same day! Liked the video of the mechanic fixing my car! More

by TIMOTHYNRTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review, Timothy! We are delighted that our team could provide you with the quality care that you deserve, and hope to see you again the next time you are in need of automotive service.

Helpful
May 11, 2024

Good work, done timely, friendly people. I would take my car there again for service More

by dkolick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 13, 2024 -

Spitzer Buick GMC Parma responded

We greatly appreciate you taking the time to leave this 5-star review, and truly appreciate the feedback! Please con not hesitate to reach back out to us. Take care!

Helpful
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