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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
769 Reviews

769 Reviews of Spitzer Buick GMC Parma - Service Center

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March 15, 2024

Since I’ve bought my Buick, never had a problem getting my car in for service, they always take car of my vehicle. Service Personnel: Dominic More

by CHRISMACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to share your experience with us! We are pleased to know that Dominic has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

March 10, 2024

Prompt service. Clean car when they were finished I plan to use Axlerod for all my Buick needs. More

by CONNIE18
Recommend Dealer
Yes
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Mar 11, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! We are glad that our team could provide you with a smooth, 5-star experience. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!

March 08, 2024

Appointment was on time, listened to my issues and addressed them. Very Pleased! The appointment was conducted punctually, during which my concerns were attentively heard and effectively resolved. I a More

by ohiomel0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Mar 08, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star review!! We are honored that you choose us for your automotive needs, and delighted that our team provides you with exceptional care. It is our pleasure to serve you. We wish you the safest of travels until we meet again!

March 08, 2024

Maintenance service was rendered promptly and efficiently in a clean, comfortable environment. Maintenance staff was polite and professional. More

by fnl5903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Neitzel
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Mar 08, 2024 -

Spitzer Buick GMC Parma responded

We are so glad that our team could provide you with the quality care that you deserve and greatly appreciate you taking the time to leave us this wonderful review. Please do not hesitate to let us know if there is ever anything more that we may help you with.

March 07, 2024

They were very thorough and prompt regarding my car trouble. Made sure to listen to my concerns and addressed them. More

by DBRUGGSTIX
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 07, 2024 -

Spitzer Buick GMC Parma responded

We are delighted that our team could provide you with the quality care that you so much deserve! Thank you so much for your positive review and for choosing our dealership. We look forward to continue serving all of your automotive needs in the future!

March 07, 2024

Polite, great customer service. Always quick service Tim is the best person to go to and I enjoy my experience every time I come More

by NINALIPUMA
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave Tim this 5-star review and recommendation! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you!

March 07, 2024

Both Tim and Travis took care of what I needed there was an issue and it got worked out! More

by CORNERSTONETILES
Recommend Dealer
Yes
Employees Worked With
Tim, Travis
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Mar 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Tim and Travis this wonderful review! They will be honored to hear of your kind words and to know how confident you are in their efforts. We wish you safe travels!

March 07, 2024

I have been going here for years and trust them with all my cars, Tim in service, Paula in Service and Travis in service are awesome and go above and beyond to help you out with anything that is needed! More

by CORNERSTONETILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Cunningham , Tim Kubow, Travis Freeman
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Mar 07, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for leaving this wonderful 5-star review! We are pleased to know Travis and Paula's assistance could be of great value to you on your recent process. We’ll continue working hard to make every interaction with us exceptional and memorable. Looking forward to your next visit!

March 07, 2024

From the beginning they were pretty helpful. Again.I don't remember the guy's name that I talked to on the phone.. But he was sympathetic of my issues and did what needed to be done to get them More

by deiter1986
Recommend Dealer
Yes
Employees Worked With
I forget the guys name that i talked to on the phone. He was a pleasure to deal with
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Mar 08, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible!

March 07, 2024

Oil change took an hour It was fine The counter girls were very nice! Bye More

by SGIULIANI8
Recommend Dealer
Yes
Employees Worked With
Don Difino
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Mar 08, 2024 -

Spitzer Buick GMC Parma responded

We greatly appreciate your positive review! It's an honor to be of valuable assistance to you and it is an honor to know how confident you are in our efforts. Hoping for an opportunity to work with you again!

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