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Sport Mazda

Orlando, FL

4.9
11,830 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 11,830 reviews

March 17, 2016

SATISFIED Getting My First car was stressful until I went to Sport Mazda. My guy Earnest Evans was very Professional,Officent, Very Welcoming With Me and my fam More

by JUSTIN94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earnest Evans
Mar 17, 2016 -

Sport Mazda responded

There is a big difference between Sport Mazda and other dealerships. I am so glad that you found that out and that Earnest Evans was able to help you get that car you wanted. One thing my Sales team is always, and that is friendly and welcoming. Earnest is a genuinely nice person and I know that he was happy to help you and your family. Come back anytime and we will always try to make it as easy as 1, 2, 3. Glad you are our customer. Jay Mealey, GM/Owner

March 17, 2016

Friendly and hard working service team! Took my CX-5 in to have the Mazda Mobile Start accessory put in. While there were some challenges outside of their control throughout the process Rob More

by acounterman83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
March 17, 2016

New Mazda 3 purchase My salesman Kerwin was Beyond excellent. He was very professional and had a lot of product knowledge. I would highly recommend him to anyone looking More

by Cw580p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2016 -

Sport Mazda responded

Thank you for coming to Sport Mazda for your new car. I am so glad that Kerwin Larocque was able to provide you with a nice buying experience. Thank you so much for being our customer. Jay Mealey, GM/Owner

March 16, 2016

fast and amazing! I went to Mazda last week to look for a car I saw online, they immediately found the car, I got approved and bought the car days latter. Fast, easy, a More

by edendavid12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earnest Evans, Jason Santiago
Mar 16, 2016 -

Sport Mazda responded

Thank you for the nice review. We are trying to make online inventory as up-to-date and accurate as possible making your search even easier. I am so glad that it worked well for you and that Earnest Evans was able to make the process so successful for you. Beyond happy with your car is good enough for me and I am so glad that you recommended Earnest. He is a wonderful person and really cares about his customers. Thank you for being our customer. Jay Mealey, GM/Owner

March 16, 2016

My Rotary Family I've been a Mazda rotary family member since 1973. Donnie is one of the best service consultant I've had the pleasure to work with and he is an asset More

by Rotorhead7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Mar 16, 2016 -

Sport Mazda responded

I agree with you. Donny Larson is a fantastic service consultant and I am proud to have him work for Sport Mazda. His customers love him and he really takes care of them and their cars. That is also why he has more 5 star reviews than anyone else at this dealership. Please be sure that we think he is a major asset to Mazda and we won't him to be taking care of our customers for a long time. Thank you so much for your review. Glad to have you as our customer. Jay Mealey, GM/Owner

March 15, 2016

Exceptional service and personnel. I have never dealt with such a great team of employees. Willie greeted me and was genuinely eager to help--explained the functions of the Mazda Sport More

by lorhar111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnest Evans, Jason Santiago, Bradford MacGregor, Willie Ortega
Mar 16, 2016 -

Sport Mazda responded

I don't get many testimonials that tell me my staff is fun and friendly. Friendly yes, but not often fun. I am glad to hear it and it just means to me that you enjoyed your visit and we were not the normal car dealership that you were used to. I promise you that our team will always do their best to listen to you and to try their hardest to get WHAT YOU WANT. It is our goal and I think my sales team is second to none in doing just that. Welcome to our Sport Mazda family and we really appreciate your nice review. Jay Mealey, GM/Owner

March 15, 2016

A little Cognitive Dissonance I was a little disappointed that Mark's Sales Manager, Jason S., did not honor our conversation regarding throwing in the navigation device after driv More

by jriffe3628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Santiago, Mark Cappetta, Willie Ortega
Mar 16, 2016 -

Sport Mazda responded

Your review is not what I expected. I would really like to hear more about the situation. Could you drop me an email at sportmazda.owners@gmail.com. It is a special address for owners to get to me when they need assistance. I am sure that both Mark Cappetta and Willie Ortega did their best to make sure that your buying experience was as pleasant as they could make it. And, I know that you will really enjoy your CX-5. I look forward to hearing more about what was disappointing to you. I want all of our customer to be happy with our service. Thank you for your review. Jay Mealey, GM/Owner

March 15, 2016

Great professional person! Beautiful unforgettable experience! Edwin is professional and friendly! They are great team! My Mazda is superb! We are coming back for the next one t More

by Larissa Lasoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo
Mar 16, 2016 -

Sport Mazda responded

It really sounds like you had a great experience at my dealership. I can't tell you how good that makes me feel. Thank you for the kind words for Edwin Acevedo and the rest of our team. We are always happy to be of service and so glad you got what you came for. Thank you so much for the review and we are so proud to have you as our customer. Jay Mealey, GM/Owner

March 14, 2016

Recall & Oil Change I was impressed that I received an email from the dealership prior to receiving my recall notice. I set up the appointment including a scheduled oil More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Mar 16, 2016 -

Sport Mazda responded

We do everything we can to make sure our customers are taking care of as quickly as possible. I hate to hear about a recall, but if it happens, we will do our best to make it as easy as we can for our customers. The sooner we can let you know, the sooner we can get it taken care of for you. So glad that Ellie took care of everything and you are a satisfied customer. Thank you so much for your business and for the nice review. Jay Mealey, GM/Owner

March 14, 2016

In and out within record time! You guys beat your estimated wait time each and every time I've come in. Great job in setting expectations, fixing a recall that I was unaware of, an More

by sward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Ellie Diaz
Mar 16, 2016 -

Sport Mazda responded

The one good thing about coming to Sport Mazda is that whether its Donny or Ellie or Rob taking care of you, you know it will always be done right. They are a fantastic team and the really care about their customers and their cars. Love to hear that the drive is worth it. We will always try to make it so. Thank you for being our customer for this nice review. Jay Mealey, GM/Owner

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