
Stephen AutoMall Centre
Bristol, CT
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313 Reviews of Stephen AutoMall Centre

Returning Pruis Customer Although not among the several closest Toyota dealerships to my home, I returned to Stephen Toyota for my 4th Prius purchase, a 2019 XLE AWD-e, having Although not among the several closest Toyota dealerships to my home, I returned to Stephen Toyota for my 4th Prius purchase, a 2019 XLE AWD-e, having purchased my first Prius here in 2005. I certainly put Jason through the "mill" with this purchase and he stepped up to the challenge of dealing with me consistently helpful along the way. He understood that I already had a clear vision of exactly what I wanted in a Prius refresh after 7 years, although sorting through a few highly desirable, but unfortunately mutually exclusive options. While he politely asked if I was interested in anything different or additional, never pressured me in anyway. Jason was consistent with his communications with me throughout the process, and displayed excellent product knowledge. Thanks Jason! More

Thank-You Want to say Thank-you to everyone that helped us get into our new Toyota. Jason was professional , knowledgeable, personable and friendly. He took the Want to say Thank-you to everyone that helped us get into our new Toyota. Jason was professional , knowledgeable, personable and friendly. He took the time to make sure we were happy and confident with our purchase. Bob and Andy helped us with all the financial guidance creating a great experience for us. Already have recommended a new customer , praising the level of curtesy and team work. Thanks again so much. It was a great experience ! More
Great Expereience My salesman Jason Rivera was great. Very Personable and down to earth and he helped me fit into a vehicle that worked for me not just a sale for him. My salesman Jason Rivera was great. Very Personable and down to earth and he helped me fit into a vehicle that worked for me not just a sale for him. It was a straight forward fast transaction ( which I like) and the staff was very nice. I would recommend the dealership to family and friends. More
Best experience at a dealership by far Dealerships in general give me anxiety and some places can be pushy and pressure. This experience I felt from the beginning of introduction, that they Dealerships in general give me anxiety and some places can be pushy and pressure. This experience I felt from the beginning of introduction, that they were on our side to help. It was a smooth transition and they satisfied what I was comfortable leaving with. I most definitely recommend this dealership and will share my experience with others! More
First lease, many thanks to Kelly Have been looking at other dealers for a used or possibly new Tacoma to buy, saw one of each at Stephens and went in expecting the Have been looking at other dealers for a used or possibly new Tacoma to buy, saw one of each at Stephens and went in expecting the usual high pressure sales pitch. Turned out I was fortunate enough to deal with Kelly who actually suggested a lease instead of buying and explained all the pluses and negatives of each.After discussing and weighing my options I decided to lease a new Tacoma.My father sold cars and warned me of all the xx that goes on and what to be aware of . Never felt pressured or pushed ,dealing with Kelly was fantastic! She actually listens and wants you to leave happy, which I did. She is what an ideal car salesperson should be and Stephens is lucky to have her. Many Thanks , Ray Baricko More
Patient, Helpful, and Friendly Jason was a huge help throughout the process. Answering any questions and providing explanations for all the features of the vehicle.He was also very Jason was a huge help throughout the process. Answering any questions and providing explanations for all the features of the vehicle.He was also very helpful and accommodating when working/waiting on my insurance and credit providers. More
Kelly has renewed my faith in car dealerships I went into Stephen Auto Mall to test drive the new Toyota CH-R after weeks of researching. I've also bought a number of cars in my time (including To I went into Stephen Auto Mall to test drive the new Toyota CH-R after weeks of researching. I've also bought a number of cars in my time (including Toyotas), and the experiences have always been awful. I always felt that I had to be on my guard so I didn't get ripped off. Kelly O'Callaghan was such a pleasure to work with. Knowledgeable, professional, and made me feel comfortable from the start. I even got introduced to the people in service and get 24 months of free oil changes and tire rotation. Chris DeLuca helped me find the best deal for me, and together they both came up with a figure I felt comfortable with. I drove the car off the lot the same day! If you want a no-stress experience see Kelly at Stephen Auto Mall. More
Outstanding!!! Jason sales ability was exceptional. We had a great time purchasing our new 2019 Highlander from this dealer and having Jason as our sales person. Jason sales ability was exceptional. We had a great time purchasing our new 2019 Highlander from this dealer and having Jason as our sales person. More
Best Car Buying Experience!! We purchased a Toyota Camry for my mom from Saeid and he was absolutely wonderful!! The entire process was very seamless. Saeid was very knowledgeable We purchased a Toyota Camry for my mom from Saeid and he was absolutely wonderful!! The entire process was very seamless. Saeid was very knowledgeable, friendly and helpful. My mom loves her new car, and we would recommend Stephen Toyota to anyone!!! More
Best buying experience i ever received I was looking online for a use vehicle and i Google the nearest Toyota dealership near me and I see Stephen Toyota so I go there to look on a use vehi I was looking online for a use vehicle and i Google the nearest Toyota dealership near me and I see Stephen Toyota so I go there to look on a use vehicle but to my surprise i meat a sales professional Jason Rivera and to tell you the truth I never see a sale representive so kind and helpful so drive out with new vehicles thanks Jason i appreciate your help More