Stephen AutoMall Centre

Terrible Service I went in to look at a new car on Monday 2/25/19. I had done my research before hand and knew what I wanted to buy. I went to Stephen AutoMall only I went in to look at a new car on Monday 2/25/19. I had done my research before hand and knew what I wanted to buy. I went to Stephen AutoMall only because it was close to my home. I walked in and was greeted by Matt and told him the vehicle I would like to look at. Matt pulled up in the wrong car and when I told him I would like to see the 2019 his response was that it was "buried" and seemed upset that he would have to move other cars to bring the correct one for me to see. I took a look at the car and said I loved it, but wanted to run next-door to see a Toyota. In the meantime I asked if he would be able to take a look at my car for a trade in value. I handed him my keys and walked next door. We returned no less the 10 minutes later and I was told they were too busy to look at my car! Ok!! So lets now test drive this one! We returned from the test drive and I stated I WANTED TO BUY THIS CAR! How much?? Good Question when buying a car. The response was avoided and I was given every answer except the price. He was to call me that day to go over questions that would help with rebates, and... no call was received. Today, two days later I called to see if I can get an answer on price. To my surprise, it is 5,000 more then listed online! It took me prying to get the answer. When I asked to speak to his manager I was put on with Brian Fisher, another condescending sales person who told me he was there that day and I was too busy to buy the car. Amazing. You have someone with the money to buy a car that pays your commission, and you get two people who would rather talk down to you then actually sell you a car. The manager, Brian Fisher, was VERY happy to send me to his boss. I assume because he will treat a customer the same as his employees do. My rating of these sales people and this facility it to avoid it at all cost. They blame GMC for their behavior and will run you around as they did me. More

The sales team that always comes through. I have purchased or leased three cars through this dealership. Each time I have been treated exceptionally well. The salesperson that I have dealt wit I have purchased or leased three cars through this dealership. Each time I have been treated exceptionally well. The salesperson that I have dealt with each time is Saeid. He has a very nice personality, very friendly, and knowledgeable about each vehicle that I have been interested in. So he questions me about my needs and desires. Each time he comes through with a solution for me that meets my needs. Andy, the manager gets involved, and makes you feel like you are part of his family, and treats you as such, giving you the best deal possible. After the car is purchased, they don’t forget about you. In the service department, I usually deal with Sue, and again, I’m still part of the family, and my treatment there is great also. One of my vehicles got damaged, so I needed body work done.Not only was the work done exceptionally well, but it was done at a much lower cost than any other place. Best place I’ve ever done business by far. More

Great sales person Jason Rivera went above and beyond what was needed in leasing my new vehicle. Friendly, knowledgeable and great sense of humor. There are not enough w Jason Rivera went above and beyond what was needed in leasing my new vehicle. Friendly, knowledgeable and great sense of humor. There are not enough words to deacribe this man. My mother is also planning on doing business with Jason in the near future. More

Ease of doing business Have dealt with Saeid Heydari for 3 vehicles 4 if counting one for my mother. I highly recommend buying a vehicle from Saeid at Stephens . He was fair Have dealt with Saeid Heydari for 3 vehicles 4 if counting one for my mother. I highly recommend buying a vehicle from Saeid at Stephens . He was fair and honest from the beginning . What ever he said he was going to do for us he did without us making extra phone calls. It goes without saying that our next vehicle would definitely come from Stephens and buying from Saeid . We will talk it up with friends and family and encourage them to shop at Stephens. Thanks Saeid,Mickey and Lisa D’Amato More

Excellent, friendly, professional This is 2nd times I am leasing with Stephen. Prior to this I look around and with multiple dealership and again and again come back to Stephen, becaus This is 2nd times I am leasing with Stephen. Prior to this I look around and with multiple dealership and again and again come back to Stephen, because they are the best. It apply to price, to service and much more. More

Thank you Michal Stanko and Stephen Toyota! I came to sell my car and buy a new one,Michal Stanko made it so easy,they gave me a good deal and Michal is so great,friendly and professional salesm I came to sell my car and buy a new one,Michal Stanko made it so easy,they gave me a good deal and Michal is so great,friendly and professional salesman.I would highly recommend Michal👍I am very happy with the transactions😊Thank you! More

A great experience! I just recently bought a used car at Stephen AutoMall Centre, a 2015 Toyota RAV4 with only 34,000 miles. It's the first used car I bought since 1985. I just recently bought a used car at Stephen AutoMall Centre, a 2015 Toyota RAV4 with only 34,000 miles. It's the first used car I bought since 1985. The last 6 vehicles were brand new. I had also been to 5 other dealerships within a 2 week period going out every day looking and test driving many different ones. Kelly O'Callaghan sold me on the second vehicle I tried. I was happy the search was over and that I found a vehicle I really like, a dealership close to home that I trust, and a salesperson who won me over quickly because of her caring personality. When I picked up the car the following day, it was detailed to look like a brand new car, inside and out. Thank you Kelly and Stephen AutoMall Centre!!! Russell Ewen More

Awesome experience! Jason and the entire staff here are terrific. They’ve been taking care of our family cars for years. I recently moved back to the area and needed a ca Jason and the entire staff here are terrific. They’ve been taking care of our family cars for years. I recently moved back to the area and needed a car quickly. They gave me a great deal and Jason made the leasing process so efficient and simple. I honestly can’t say enough good things about my experience here. I highly recommend them! 👍🏻👍🏻 More

The best dealership! We keep coming back every time we need a car everybody is so helpful especially Saeid he is the best sales person I know he goes above and beyond We keep coming back every time we need a car everybody is so helpful especially Saeid he is the best sales person I know he goes above and beyond to make sure we were happy with the deal we got . This is the 4th car we got over the years and Saeid is amazing!!! More

Excellent Service Starting from Betty who was the person in the phone scheduling my test drive appointment. She was very pleasant talking to. She feels like when you Starting from Betty who was the person in the phone scheduling my test drive appointment. She was very pleasant talking to. She feels like when you talk with your best friend in the phone. Then Kevyn Santiago who was the sales representative who was very patient with my husband and I and very knowledgeable and not pushy at all like other places you go to check for cars. It was my husband and I first time there and I reccommend the dealer 100 % with reasonable prices as well. The place is like a big shopping mall for me and like going to Lowe's or Home Depot for my husband. Thank you. More