Subaru of Gainesville - Service Center

I’ve appreciated the consideration and care given to myself and my vehicle. Super staff! myself and my vehicle. Super staff! More

They were on time and did the work required with no complications The extra parts needed were reviewed by me in order to do the work. complications The extra parts needed were reviewed by me in order to do the work. More

I have been impressed by Subaru of Gainesville from the purchase to the service. I have always received excellent service. They go above and beyond. Recently, I brought my Subaru in due to the radio chang purchase to the service. I have always received excellent service. They go above and beyond. Recently, I brought my Subaru in due to the radio changing channels, etc. and I was advised the radio needed replacing. my vehicle was no longer under warranty. My service technician Gus went above and beyond helping me to get the cost of replacing the radio covered. Subaru paid a large portion and the dealership covered the rest. i would recommend this dealership to anyone. They truly care about the customer! More

Found the issue to a problem only by an educated analysis and knowledge and experience and knowledge and experience More

Very professional and efficient service department! Handled my warranty issue while providing me with a nice loaner. Handled my warranty issue while providing me with a nice loaner. More

Professional and personal with friendly employees. Car comes back clean and well cared for. Nice waiting area with snacks and drinks. Tv is also nice too! Car comes back clean and well cared for. Nice waiting area with snacks and drinks. Tv is also nice too! More

The Best Service Department . Cliff White the service is the best. I have been to all the others and they are Five Star service team. They play no games and tell you Only what Yo Cliff White the service is the best. I have been to all the others and they are Five Star service team. They play no games and tell you Only what You REALLY Need..This is my 3rd subaru . Go someplace else and You will Be Sorry . Thank You MR. White and Service Team !!! GOD BLESS US ALL.. Stephen Mack More

I had an issue with the key not turning to the off position when the vehicle was placed in the Park position. My service agent though she recalled that issue and after looking it up found that it was position when the vehicle was placed in the Park position. My service agent though she recalled that issue and after looking it up found that it was a known issue covered under warranty. Not only was the service completed in a timely manner but the out of pocket cost was zero. Can't beat that. More

I have always had good experiences with this dealership (specifically the service department) but the last two visits lead to some unexpected outcomes. Their customer service is great, and appreciated, but (specifically the service department) but the last two visits lead to some unexpected outcomes. Their customer service is great, and appreciated, but some inconsistencies between employees on the recommended services, etc. More