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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,656 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,656 reviews

July 13, 2026

My experience here was amazing. The process was easy, and I am very, very happy with my purchase! Caselle was awesome and Mr. Riggins made things crystal clear. More

by 100milesyoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Riggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you so much for sharing your feedback about Caselle and Mr. Riggins! We hope to welcome you back to Suburban Chrysler Dodge Jeep Ram of Farmington Hills next time.

July 05, 2026

Rob has worked with me on several leases and purchases in the past and with my current lease now. He’s always kept his word and gotten me what’s fair. He’s wonderful to work with and made everything streamli More

by Kathrynarnold1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Kathryn, thank you for sharing your experience. It's wonderful to hear that Rob has consistently provided trustworthy and efficient service. We look forward to helping you again in the future at Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

July 05, 2026

Run don't walk away from the service department. Worst service from customer care, to being honest about repairs. Don't bother complaining to management because they have little or no concern about More

by eldie6018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lenny Lightner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hello, Thank you for taking the time to share your experience. I understand how frustrating it would be to invest in repairs and leave feeling that your concerns were not resolved. I can also see how a lack of communication regarding parts availability and backorder timelines would add to that frustration. Having clear expectations throughout the repair process is important, especially when delays may impact when repairs can be completed. I'd appreciate the opportunity to connect with you directly to better understand your experience and discuss your concerns in more detail. Please feel free to reach out to me at leonardklightner@suburbancollection.com at your convenience. Leonard Lightner Service Manager

Jul 10, 2026 -

eldie6018 responded

I had been a loyal customer. Even after speaking directly to Leonard Lightner, which it seems he has already forgot about our conversation where no solution was offered other that wait. He was the one who guaranteed me my parts would not be in when quoted and ETA meant we don't when. I quote," I have 2026 vehicles I can't get parts for". That is what was meant by lack of communication. Essentially, he and his associates in the service department failed and rest assured that I have nothing favorable to say about their system from top to bottom.

June 29, 2026

I really enjoyed working with Caselle to lease my new vehicle ! He made the process so easy and help me get the best deal. More

by Camry Chenault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Camry, we're glad Caselle made your leasing experience a breeze at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Enjoy your new vehicle!

June 22, 2026

Caselle was easy and helpful to work with. I told him exactly what j was looking for and he was able to deliver. More

by Nhurttgam
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We’re so glad Caselle could assist you in finding exactly what you were looking for. Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

June 17, 2026

Dealership is great everything was awesome the attention, customer service, whole experience was perfect. will come back! More

by Baldo Acuna
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Baldo, thank you for sharing your awesome feedback about our team! We look forward to welcoming you back to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Take care!

June 17, 2026

Entire team was wonderful especially my salesman Cassele Henry was amazing! And Kenny Riggins and Rob Love did a great job as well! I appreciate everyone working hard to make sure I got the perfect vehicle! More

by mkz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Riggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills, and for sharing your experience! We will be sure to pass along your appreciation to Cassele, Kenny, and Rob. Enjoy your new car!

June 17, 2026

Caselle made the whole thing easy. I knew exactly what I wanted — a brand new Grand Cherokee — and he got me in it fast, no hassle. Great customer service, super personable, and the wh More

by khunter0688
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Riggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for the glowing review! We’re thrilled you had such a smooth and stress-free experience at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. It’s great to hear Caselle made everything quick, easy, and personable, exactly what our Farmington Hills car dealership aims to deliver every day. Enjoy your new Grand Cherokee, and we truly appreciate the recommendation, safe travels!

June 17, 2026

This place is always great. Never had any issues with them. Henry Caselle always gets me what I need and Kenny from finance makes the magic happen. More

by dorianclrk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Riggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the awesome feedback! We’re glad to hear everything continues to go smoothly at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. It’s great that Henry and Kenny were able to take care of you and make the process easy, our team works hard to deliver a top-notch experience every time. We appreciate your loyalty and choosing our dealership!

June 11, 2026

Rofeal was great and made sure that I was able to drive off in what I actually wanted More

by Taisha.baker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rofeal Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsi Robinson
Jun 12, 2026 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Taisha, thank you for sharing this! We’re glad to hear Rofeal took great care of you and made sure you drove off in exactly what you wanted. We appreciate you choosing us and look forward to seeing you again.

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