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Suburban Mazda of Troy
Troy, MI
170 Reviews
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 170 reviews
May 22, 2024
Justin was professional, knowledgeable and friendly. Would definitely work with him again, it was a pleasure. Would definitely work with him again, it was a pleasure. More
by roeled13
Employees Worked With
Helpful May 19, 2024
Very professional, courteous, prompt service. I highly recommend Suburban Mazda for a great car and SUV buying experience I highly recommend Suburban Mazda for a great car and SUV buying experience More
by HSBrown
May 04, 2024
Justin was extremely accommodating to my needs and I found the perfect car thanks to him! Highly recommend! found the perfect car thanks to him! Highly recommend! More
by Maddie
May 03, 2024
Very excellent show room. Professional management and staff. Justin is the BEST! Highly recommend this dealership. Professional management and staff. Justin is the BEST! Highly recommend this dealership. More
by Pam
Employees Worked With
March 28, 2024
I have never been to Suburban Mazda but was thoroughly impressed with all staff! Highly recommend! Justin Tuzzo was amazing and made sure I was satisfied with all aspects of the sale. impressed with all staff! Highly recommend! Justin Tuzzo was amazing and made sure I was satisfied with all aspects of the sale. More
by pacoleman2002
March 28, 2024
Me and my wife were very much interested in purchasing a Mazda CX series until we encountered Mo. Right off the bat he did not introduce himself or even cared to know who we were. He pointed us to the vehic Mazda CX series until we encountered Mo. Right off the bat he did not introduce himself or even cared to know who we were. He pointed us to the vehicles on the showroom but never approached us or even gave us any type of information related to the vehicles. After that I approached and asked to go over different options and any offers they might have, he accepted with a very smug demeanor. After sitting down at his desk he answered 2 of my questions and then proceeded to answer a phone call without even excusing himself. After that he was pretty much done with answering questions or engaging in more sales talk. I then asked him to provide me all the financing and payment information on a piece of paper so that I could better process everything but he just told me that all of that information was on their website. I proceeded to ask him again but his answer was still the same. What was the purpose of going there if you are basically telling me to do all of your work through the website and then contact you again?. I would like to think that this is his typical behavior and that our experience wasn't motivated by our appearance. To say that his actions completely demotivated me to buy any Mazda product is an understatement. PLEASE STAY AWAY from this man if you want a good experience. P.S. He also thinks he looks cool with his scarf and little hat. More
by Buyer
Employees Worked With
February 29, 2024
Alex was helpful, informative, kind, respectful and patient. An excellent salesman, he allowed me the time and space to make the best decision for myself. patient. An excellent salesman, he allowed me the time and space to make the best decision for myself. More
by Sheldone
February 17, 2024
I love my Mazda! It was the easiest vehicle purchase I have ever been a part of, thanks to. Justin. He was very professional, and thoroughly explained everything I It was the easiest vehicle purchase I have ever been a part of, thanks to. Justin. He was very professional, and thoroughly explained everything I needed to know about the car. He listened to me and found the perfect car for me, and never pressured me. I left knowing I got a great deal on a great car. Thanks to Mazda of Troy and especially Justin Tuzzo for making me a happy Mazda owner. More
by Nicole.nacy
February 17, 2024
Justice was really patient, understanding, and cordial. He was not judge mental at all and was empathetic with my situation. I ended up purchasing a CX-90 which is what I wanted when I came in. He was not judge mental at all and was empathetic with my situation. I ended up purchasing a CX-90 which is what I wanted when I came in. More
by Zakir Ahmed
Employees Worked With
February 15, 2024
Justin was knowledgeable, patient and determined to get me in a car. Was the first to approach me and had a great sales pitch definitely great at what he do I would recommend this company for sure and advi me in a car. Was the first to approach me and had a great sales pitch definitely great at what he do I would recommend this company for sure and advice to see Justin !! More
by Kiara
Employees Worked With
