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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
920 Reviews
Call Service Center (847) 392-6660

920 Reviews of Arlington Heights Buick GMC - Service Center

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May 10, 2024

I have been purchasing automobiles from this dealership, and its previous owners, for over 35 years. I keep going back for the Buick quality, but more importantly, the excellent service they provide. More

by MDolsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024

Everything went as scheduled, was taken care of right away and did not have any issues at all. More

by christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 27, 2024

Dean was friendly and informative. He took the time to answer all my questions and explain different options. More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Arlington Heights Buick GMC responded

Colleen, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience working with Dean here at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

Helpful
April 24, 2024

chris is nice to work with and get you thru as quickly as possable will see again. More

by bobm46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Arlington Heights Buick GMC responded

We appreciate your kind words about our team. Thank you for choosing Arlington Heights Buick GMC for your vehicle needs. Sincerely, The Arlington Heights Buick GMC Team

Helpful
April 19, 2024

Service department was punctual and super helpful in making sure my car was fully operational before I left. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Arlington Heights Buick GMC responded

Bobby, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

Helpful
April 18, 2024

Everyone one from the front desk to service technician are veey friendly and focused on helping out best they can. I appreciate Chris my service technician for outstanding customer service. More

by limoangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

Helpful
April 16, 2024

Always friendly and knowledgeable. The service staff keeps you informed and makes sure you are updated. They make sure repairs are done right and charges are fair. More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Arlington Heights Buick GMC responded

Jim, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

Helpful
April 16, 2024

Had a noise. that seemed to be the brakes. I just wanted checked out so no damage was happening. Made the appointment for the next morning. After arriving Dean s More

by BVOHL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

Helpful
April 16, 2024

This used to be Sullivan. Most of the staff stayed and the experience they brought to the new owner group paid off. This is a good place to shop your next vehicle purchase. More

by paulleck1
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Audino
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Apr 18, 2024 -

Arlington Heights Buick GMC responded

Thank you for taking the time to leave a positive review, Paul! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, The Arlington Heights Buick GMC Team

Helpful
April 12, 2024

Allie was wonderful in taking care of me. I’ll always recommend this dealership to others! More

by graffiecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Aiello
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Apr 15, 2024 -

Arlington Heights Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Arlington Heights Buick GMC Team

Helpful
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