65 Reviews of Sullivan Honda - Service Center
Excellent customer service. Great at setting appts and completing the job. Would recommend to others. Great at setting appts and completing the job. Would recommend to others. More
Professional and courteous employees and services. Everything explained step-by-step as to what services would be performed. All results explained thoroughly. My service advisor was Paige; she was Everything explained step-by-step as to what services would be performed. All results explained thoroughly. My service advisor was Paige; she was nothing but courteous and accommodating throughout the process. More
I have owned several Honda vehicles and always have had my service done at the Dealership. Sales and Service reps are friendly, courteous and knowledge about Honda vehicles. I always recommend Sullivan H my service done at the Dealership. Sales and Service reps are friendly, courteous and knowledge about Honda vehicles. I always recommend Sullivan Honda to friends and family. More
Very courteous, efficient service. They even washed my car! Honda needs quicker service on back ordered parts- too long!! They even washed my car! Honda needs quicker service on back ordered parts- too long!! More
SERVICE WRITERS ALL FEMALE ARE PROFESSIONAL. I WAS RUNNING LATE CALLED AND WAS TOLD THAT IT WAS OK. WHEN I ARRIVED MY VEHICLE HAD A TECHNICIAN READY FOR ME. I WAS RUNNING LATE CALLED AND WAS TOLD THAT IT WAS OK. WHEN I ARRIVED MY VEHICLE HAD A TECHNICIAN READY FOR ME. More
Very professional thorough and easy to deal with. Been with them for over 20 years. Never had a problem. Been with them for over 20 years. Never had a problem. More
I realized my A/C on my Honda Passport wasn't working as it should. I set up an appt and Marisa (service consultant) explained to me the issue that my car (2019) is experiencing due to a small leak. She w it should. I set up an appt and Marisa (service consultant) explained to me the issue that my car (2019) is experiencing due to a small leak. She was very cordial and professional and I appreciate that. The only issue is that the compressor in in back order and they don't know when it will be available. The SUV even thought is 4 years old (2019) only has just over 23,000 miles and the air conditioner compressor hast to be replaced. Is a very expensive replacement, over $2,000. Happy with the service I received at the dealer but after all is a HONDA. I had Hondas all my life and never had this particular issue. I had the A/C top off and since they don't have the part that's all I can do for now. More
I've no complaints. Everyone from sales to service has been polite and helpful. I do have some confusion over my warranty. I don't know how to tell what is covered or Everyone from sales to service has been polite and helpful. I do have some confusion over my warranty. I don't know how to tell what is covered or not. More
Sullivan Honda is a great place to have your vehicle serviced. The staff is very friendly and helpful. The facility is well laid-out. Service is very well explained. serviced. The staff is very friendly and helpful. The facility is well laid-out. Service is very well explained. More