Sunrise Chevrolet - Service Center

EXCELLENT CUSTOMER SERVICE! All associates were very friendly and helpful! They were able to answer all of our questions and provided us with more information then we were lookin All associates were very friendly and helpful! They were able to answer all of our questions and provided us with more information then we were looking for. Overall a great experience! Will definitely recommend. More

Service at its BEST! I don't think there are enough superlatives to describe my experiences with Sunrise Chevrolet. I've had my new car for a couple of months now (LOVING I don't think there are enough superlatives to describe my experiences with Sunrise Chevrolet. I've had my new car for a couple of months now (LOVING the Equinox, BTW...), and took it in to the dealer for install of some Chevy branded accessories. I have to say, everyone at the dealership has been great to deal with. An appointment was made, I dropped the vehicle off, and the work was done quicker than promised. I'm just some guy that bought a Chevy, but I was treated like I was somebody... This dealership really knows customer service! If you're buying a Chevy, or need yours serviced, a drive to Glendale Heights would be one of the best things you could do for yourself. Thanks Sunrise Chevrolet! More

Full of information I stopped by sunrise for a service appointment ended up talking to Josh about a possible new car for my mom. His knowledge of every model is unbelieva I stopped by sunrise for a service appointment ended up talking to Josh about a possible new car for my mom. His knowledge of every model is unbelievable. Any question I had he knew the answer. If you are not sure what you're looking for when shopping for a car, Josh is a great place to start! More

Emergency On Saturday afternoon, I came out of the grocery store and saw a blck piece of rubber hanging off of my the front of car. I was a little freaked out a On Saturday afternoon, I came out of the grocery store and saw a blck piece of rubber hanging off of my the front of car. I was a little freaked out and since I live close by drove right over to the dealership. Service was unfortunatley closed. Didnt matter Josh pulled my car into the service bay and he tied up the rubber piece until I could get back to schedule a service appointment on Monday! He saved the day! It turned out to be a small item called a deflector. How many sales guys would even think about getting themselves dirty to help ypu out ? Josj did - He's my hero! I brought my car into service today and they were impressed and said he did a great job as well More

Friendliest Staff Around I have to say that, in my eight years of dealing with Sunrise Chevrolet, I have always found their staff - from the Service Advisers to the valets to I have to say that, in my eight years of dealing with Sunrise Chevrolet, I have always found their staff - from the Service Advisers to the valets to Management - to be most friendly and courteous, as well as helpful with identifying and resolving problems with my vehicles. Every member I have encountered, even just in passing in the customer lounge, has taken the time - made the effort - to greet their customers with a smile, a "Hello!" They make you feel like a family member, rather than an intruder who is in their way. Every one of their customers is treated as an appreciated guest. Even their valet drivers are impressive, always demonstrating excellent driving skills, literally following the Rules of the Road, following route suggestions, constantly keeping their passengers feeling comfortable and safe. More

Awesome Service Experience I went for service at the dealer today to have my headlamps updated. Dave Straus helped me today and he was professional and extremely helpful and ad I went for service at the dealer today to have my headlamps updated. Dave Straus helped me today and he was professional and extremely helpful and addressed my other concerns with the car. The service tech I had was Charlie and he did awesome job on my car. When car was completed I had a few questions on the work and Charlie came out to the service area made a few changes to my liking and answered all my questions. I had additional questions when I came home and Dave Straus returned my call right away and answered all my questions and told me not to hesitate to call back if I need any further help. I would highly recommend this dealer for service as they are top notch and the techs will come out to explain issues as well as the service reps. Its good when people sitting in waiting area drive from far away to come to this dealer for service. I have been going to this dealer since 2003 for service and to buy cars and will go no where else. I give Dave Straus and Charlie 10 stars if I could as they both went out of their way today to help. me. More

I was never going to buy a Chevy Again! i bought my 2011 Equinox from a different dealer and beginning with month 3 I have had nothing but problems. I moved near Sunrise and while they are i bought my 2011 Equinox from a different dealer and beginning with month 3 I have had nothing but problems. I moved near Sunrise and while they are amazing, I still had issues with this car. Today was another issue and in my misery and frustration with GM, Matt convinced me to give GM another chance. Today I am walking out with a 2015 Trax and no more headaches! More

Quality of service is forcing me to return So I've never written a review about anyone or any place in general until now. I drive a Pontiac solstice gxp and it is my baby. I trust no one with i So I've never written a review about anyone or any place in general until now. I drive a Pontiac solstice gxp and it is my baby. I trust no one with it and I couldn't figure out what was wrong with my car so I had no choice but to take it to sunrise to have them check it out. I was consulted by Dan Wurzer who understood the love I had for my car lol. He went out of his way to inform me that I had a bumper to bumper warranty and that no matter what the issue was with the car that I only had to pay a small deductable. You don't see that kind of consideration anymore. Unfortunately I had to make two trips there and because of the inconvenience he made sure that I didn't pay anything the second time around. As long as he is working there I will make no hesitation to bring my car in and to keep writing good reviews because he definitely deserves the recognition for his hard work and experience in the automotive field. Again I have never written a review before and the people of Sunrise Chevrolet impacted me enough to want me to. Thanks Dan I hope you see this review and know that you helped me and probably thousands of others and it wont go unnoticed! . -Mike Standing . Red Pontiac Solstice GXP More

"Sunrise" Chevy starts my day off right I bought my car in 2012 at Sunrise and have been extremely pleased with it and the service from Sunrise ever since. I had a salesman, Luciano - Primo I bought my car in 2012 at Sunrise and have been extremely pleased with it and the service from Sunrise ever since. I had a salesman, Luciano - Primo who to this day remembers my name and always finds the time to say hello when I am at Sunrise. I find this very endearing and will definitely recommend him to any friends I have looking for a new car and also go back to him myself when I am ready for a new car. I am grateful for that personal touch Primo offers.The Service Department is the best and I have never had an issue with them or their service. It is prompt, dependable and affordable. Everyone from the switchboard operator on through is always extremely pleasant and helpful and I couldn't ask for much more. Thank You Sunrise. More

excellent Great people that always are willing to help or explain anything. They always have me in and out if I need to be in service. Craig sold me my car and Great people that always are willing to help or explain anything. They always have me in and out if I need to be in service. Craig sold me my car and for the past 3 years if I needed anything he was always there to help me.. Overall great customer service. More