Suntrup Nissan - Service Center

Very helpful, knowledgeable and understanding even when I was rude. Dave did everything that was in his power to solve my car issue was rude. Dave did everything that was in his power to solve my car issue More

Customer service was great and very friendly. The work was done fast and very efficient. The work was done fast and very efficient. More

Nice new interior. Clean, organized operation. A lot of noise outside with the road work. Clean, organized operation. A lot of noise outside with the road work. More

They offer outstanding customer service, quick and efficient, always on time, are knowledgeable and reliable. efficient, always on time, are knowledgeable and reliable. More

I was charged a $200 diamostic fee for a mis diagnosis of an oil leak at the oil pan on a 2023 Rogue. I had the oil pan replaced by my long term ASE mechanic. No damage at all on the original pan. Actual lea an oil leak at the oil pan on a 2023 Rogue. I had the oil pan replaced by my long term ASE mechanic. No damage at all on the original pan. Actual leak appeared to be much higher and should have been covered under warranty. Suntrup service staff are friendly enough, yet need to be correct in diagnosis. Follow up the day following appointment was to include a call from the Service Manager. No call back or follow up. Unfortunately, any warranty work will go to another dealer moving forward. More

The new facility is beautiful. It finally matches the great with the awesome employees! Keep up the good work . I will be a life long customer! It finally matches the great with the awesome employees! Keep up the good work . I will be a life long customer! More

Service writer very helpful in assessing needs for my vehicle. Really appreciate that advice. Also appreciate ride home and back for pick up. vehicle. Really appreciate that advice. Also appreciate ride home and back for pick up. More

The team was great. Kept me up to date as to progress. It took longer than expected, but I was given a loaner! Kept me up to date as to progress. It took longer than expected, but I was given a loaner! More

Dave Riemer was very knowledgeable and helpful when asking questions about the service needed. He kept me In the loop on how time line of the repair when he wasn’t sure if it was going to be done on ti asking questions about the service needed. He kept me In the loop on how time line of the repair when he wasn’t sure if it was going to be done on time do to waiting on parts. Called when parts came in and job was completed. Communication was excellent and very appreciated . More

Thank you Dave you were awesome nice curtious hope to see y next trip fast service as well thank you y next trip fast service as well thank you More