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Suttle Cadillac
Newport News, VA
259 Reviews
At Suttle Cadillac, family values and customer commitment have been the foundation of the business since 1902. As part of Suttle Motors, one of the oldest continuously operating dealerships in the country, the Suttle family has proudly served generations of customers with honesty, hard work, and integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 29, 2026
Efficient, clean, good customer service They performed
the required work/maintenance on my car in a timely manner.
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by Timthecanman
Verified Customer
Verified Customer
Employees Worked With
Orange team
June 28, 2026
My experience was not good.
I had to request to bring my vehicle back because there were some really bad lines left from the buffing job. I was surprised they would let that go
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by Smjohnsonjunior
Verified Customer
Verified Customer
Employees Worked With
Ashley
June 28, 2026
I am very disappointed with my experience.
My rear passenger tire sensor stopped reading tire pressure after that wheel was involved in a car accident. The body shop replaced the wheel, but th
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by komar06
Verified Customer
Verified Customer
Employees Worked With
I am very disappointed with my experience.
My rear passenger tire sensor stopped reading tire pressure after that wheel was involved in a car accident. The body shop replaced the wheel, but the TPMS sensor issue remained. I was told it was likely just
Dealership Inventory (224 Vehicles)
Photos & Amenities
- Drive-In Service
- Express Service
- Free State Inspections
- Free WiFi
- Customer Lounge Area
- Children's Play Room
- Television
- Free Starbucks Coffee
- Free Drinks
- Vending Machines
- Shuttle Service
- Rental Car Service Onsite
- Quick Lube
- Pet Friendly
- Cable TV
- Automated Car Wash
- Authorized Accessories Store
- Authorized Parts Store
- After Hours Drop-Off
