Sutton Ford

Previous dealer experiences were horrible. Sutton Ford (especially Ryan in sales) offers a true customer service experience! She said, Allison, relax and enjoy this. You are buying a new car!". I was so (especially Ryan in sales) offers a true customer service experience! She said, Allison, relax and enjoy this. You are buying a new car!". I was so jaded from my experience with other dealers. You dont have to have ALL of the answers for your customers when they ask a question, but you must see the value in getting the answer. Honesty and integrity. Sutton Ford equals customer service for me. Amen. I coudn't rate them more highly. More

My salesperson Marcus Ware has very helpful he listen to what I wanted and showed me the best way to get it. He have suggestions and was not pushy like many other sales people. Overall service was great. what I wanted and showed me the best way to get it. He have suggestions and was not pushy like many other sales people. Overall service was great. More

Excellent experience! Purchased new Fusion Hybrid as surprise gift for wife. Marcus search all dealerships for the right model and then he delivered it on her birthday the next day with a giant bow and surprise gift for wife. Marcus search all dealerships for the right model and then he delivered it on her birthday the next day with a giant bow and even bought her flowers! Wonderful job Sutton Ford having an experienced sales person like Marcus go the extra mile to make purchasing a new car a joy! Thanks Marcus Ware & Sutton Ford! More

I have given the rating for this dealership because they are trustworthy. I have purchased several vehicles from this location and my sales person (Marcus Ware) proved to be respectful, honest, and fair. are trustworthy. I have purchased several vehicles from this location and my sales person (Marcus Ware) proved to be respectful, honest, and fair. I love the fact that he worked with my sale until it fit my budget. He is a great salesperson and a credit to Sutton Ford. I will definitely shop for my cars at Sutton Ford as long as Marcus will serve my automobile needs. More

All of the sales people are very professional, personable, and energetic. They make you feel like you are among family when you come in the store. personable, and energetic. They make you feel like you are among family when you come in the store. More

They r great patient and willing to go the extra mile to fit your needs and wants to get u what u want at a reasonable price fit your needs and wants to get u what u want at a reasonable price More

Thanks to Mr. Andre Green for making my new car purchase the best experience I've ever had. His patience and professional attitude was extremely outstanding!! I will definitely refer my relatives and fri the best experience I've ever had. His patience and professional attitude was extremely outstanding!! I will definitely refer my relatives and friends that need a car to purchase at Sutton Ford. Thank you so much Mr. Green and Sutton Ford! More

My overall experience at this dealership was excellent. From the momentI step into the dealership I was greeted with a warm smile and was asked How can I help you. I was then paired with Marcus Ware who ga From the momentI step into the dealership I was greeted with a warm smile and was asked How can I help you. I was then paired with Marcus Ware who gave me great customer service and help me get into my new car and was determind that I was going to walk out with one which I did. I was very happy with my purchase. Overall this dealership was great. I will recommend this dealership which I have to friends and family. More

I was refer to Sutton Ford by a good friend who has been doing business with the dealership for years,as a young adult she remember her Dad buying from there and the service that they received she said was doing business with the dealership for years,as a young adult she remember her Dad buying from there and the service that they received she said was incredible. I came there one early morning and i was approach by Andre Green, very well dress young man ,had lots of good information on the car that i was looking for.He spent hours working with me because after he had reviewed other option for me,i realize that what i wanted, was really not what i needed at the time as far as price. He work real hard to get me close to were i wanted to be. This guy had a lot of patience,he was amazing he made me feel different about the way i felt about sales reps only caring about there pockets.The service he gave was awesome from top to bottom, now i see why she sent me there a place that i will do business with again. And for Mr Green your the greatest! More

I had a chapter 7 bankruptcy that had just been discharged and was in need of a vehicle. I received a letter from Sutton Ford in Matteson informing me that I may able to make a fresh start and rees discharged and was in need of a vehicle. I received a letter from Sutton Ford in Matteson informing me that I may able to make a fresh start and reestablish my credit. Marcus Ware was very professional and helpful in assisting me in purchasing a car that fit my budget. Since that time I have referred others to him and would definitely return to purchase another vehicle from Marcus. Dunia Tyler More