Sutton Ford - Service Center
Matteson, IL
3,255 Reviews of Sutton Ford - Service Center
Great Customer Service Brian has gives excellent customer service! Very knowledgeable and patient with the customers! Jamie and Jillian are also amazing, the 3 of them are a Brian has gives excellent customer service! Very knowledgeable and patient with the customers! Jamie and Jillian are also amazing, the 3 of them are an awesome Team. Couldn’t ask for more Professional people regarding Customer Service! More
Auto Butlers This service was purchased during the time I purchased the car. It is a car detail service that suppose to keep the car looking showroom ready inside This service was purchased during the time I purchased the car. It is a car detail service that suppose to keep the car looking showroom ready inside and outside. The car still had spots all over the outside and the inside looked like it was just wipe down. My leather seats were not treated. More
Excellent Employees in Quick Lane I have always had a great experience when I have brought my car into Sutton's Quick Lane. Today was an excellent experience. My car was in need of tir I have always had a great experience when I have brought my car into Sutton's Quick Lane. Today was an excellent experience. My car was in need of tires and I was bringing it in for Auto Butler service, so I called ahead and spoke to Jillian (sorry if I spelled that wrong). I was not in any hurry to put tires on because our budget is very tight right now. Jillian was very helpful in assisting me through choosing the right tire and getting the best price. She pays attention to details and customer needs. Brian helped me get to a cashier and apply for Quick Lane credit line, interest free for one year! Totally affordable and great tire pick! Jillian is always pleasant, polite, and the best at customer service! Brian is also positive and friendly. These two employees are truly the best and why I keep coming back to Sutton. Jillian is a true asset to the Sutton Ford Family. I know that if you have an employee of the month or year or whatever, Jillian has won it!Thanks for helping me get through a stressful purchase with little pain! Also, the girl working cashier's office today was a delight! More
Well everything were professionally done!!! Always great service been done..enjoy the friendship of the employees, l will definitely lry other people know of the great setvice that Sutton Ford h Always great service been done..enjoy the friendship of the employees, l will definitely lry other people know of the great setvice that Sutton Ford have to offer.. More
The day of my service Mr. Dave Pleckham, was very profession There is always a professional manner of staff that always please to help no matter what your visit is about. Me. Pleckham always greets with a smile There is always a professional manner of staff that always please to help no matter what your visit is about. Me. Pleckham always greets with a smile and good morning every time I meet him. My service time at SUTTON Ford is always pleasant. I would recommend my friends if they are looking to buy a truck or car. Thank for your professionalism. Mrs. Mabry-Washington Blessings and more business to your site. More
Anita and Dave are excellent. Anita is always available to help us with our vehicles. The Atkins love Anita and that is why we have purchased 3 cars from her. Dave in Service Anita is always available to help us with our vehicles. The Atkins love Anita and that is why we have purchased 3 cars from her. Dave in Service took care of us and had our car repaired. Exemplar Service from Anita and Dave. I have referred relatives to Sutton Ford who have purchased cars. More
Service on indsheild washer pump The service was performed effectively and my SUV was done when promised. I was able to confirm the windshield washer pump was working in cold weather The service was performed effectively and my SUV was done when promised. I was able to confirm the windshield washer pump was working in cold weather the very next day. More
Service well done The service was handled very professional. I appreciate the excellent job, with a smile and friendly attitude. They did not just leave me sitting in The service was handled very professional. I appreciate the excellent job, with a smile and friendly attitude. They did not just leave me sitting in the waiting room. More
It was a great experience for me! Overall my experience was great I wasn't overwhelmed or pressured at all. Melanie was very patient and informative with all my questions. I am glad to Overall my experience was great I wasn't overwhelmed or pressured at all. Melanie was very patient and informative with all my questions. I am glad to have my Ls looked at but instead leave out with a newer more reliable vehicle. Thanks again Melanie!! More
Great Service Techs Stopped in to the Quick Lane, and received immediate, no wait attention, and incredible service from technicians Stacy and Brian. Stacy took the time Stopped in to the Quick Lane, and received immediate, no wait attention, and incredible service from technicians Stacy and Brian. Stacy took the time to walk me through all of the parts underneath the vehicle, and things I should pay attention to for future service needs. He also explained the benefits (price and service) of scheduling oil changes with Quick Lane. I highly recommend the Quick Lane service center. More