Ted Britt Chevrolet

Ted Britt's Chevrolet, Sterling, VA top notch service! We drove out of state to Sterling to purchase our new 2015 Chevy Impala and it was a great experience! Anthony and the rest of the sales crew were cou We drove out of state to Sterling to purchase our new 2015 Chevy Impala and it was a great experience! Anthony and the rest of the sales crew were courteous and friendly. They made buying our new car a memorable experience. We will certainly recommend you to our family and friends! Thank you! More

"Awesome experience" We traded in two vehicles and purchased a brand new 2015 pickup truck. Garrett Keene (Sales) and Angel Gammons (Management) did a phenomenal job in ta We traded in two vehicles and purchased a brand new 2015 pickup truck. Garrett Keene (Sales) and Angel Gammons (Management) did a phenomenal job in taking care of everything and making sure our experience with them was top notch. Everybody there was very friendly and accommodating. We would highly recommend Ted Britt to our family and friends. More

Camaro deal experience I'm not sure I've ever had a car lease experience that was so easy and went so smoothly! Every question was answered as quickly as I could ask it. I w I'm not sure I've ever had a car lease experience that was so easy and went so smoothly! Every question was answered as quickly as I could ask it. I would recommend my friends to go buy cars. Overall a good experience in car industry. Sales person Anthony is very good and rest of the work I may not be happy but can't complain about it. More

Great job Found a truck on autotrader , went to test drive it and liked it . Anthony and Angel worked with me and got the deal done where I needed it , Rico too Found a truck on autotrader , went to test drive it and liked it . Anthony and Angel worked with me and got the deal done where I needed it , Rico took care of financing, it was a good place to buy from More

Incredibly accommodating and knowledgable! I'm not sure I've ever had a car buying experience that was so easy and went so smoothly! Every question was answered as quickly as I could ask it. I'm not sure I've ever had a car buying experience that was so easy and went so smoothly! Every question was answered as quickly as I could ask it. Jason went out of his way to accommodate my every request. I wouldn't hesitate to purchase another car from this dealership! More

Exceptional Experience and Service! We searched the website and called to schedule an appointment with Corey. When we arrived Corey was so cool and had two SUVs waiting for us to test. We searched the website and called to schedule an appointment with Corey. When we arrived Corey was so cool and had two SUVs waiting for us to test. Since we were from MD and didn't know the area he suggested a route where we could have a good test drive. Corey was awesome. While we were there he received another trade in and made arrangements for the vehicle to be cleaned ASAP so that we could drive it. He worked with our budget and did not once try to force our decision. In the end we went with the newer SUV that was just traded in. Corey ensured all of our questions were answered and when we took the SUV back in to be serviced EVERYTHING he promised was delivered. My wife and I would definitely make the drive from MD again based on the customer service from Corey...he stands by his word and delivers on his promises!! We have recommended Corey and Ted Britt to a few friends already! Thank you Corey and Ted Britt! More

A+ Service! Most efficient and courtesy team that I have ever done business with. From the initial phone call to the finalizing of the registration, Corey and his Most efficient and courtesy team that I have ever done business with. From the initial phone call to the finalizing of the registration, Corey and his team took care of me and my family. Never did we feel as if we were being cheated or ripped off. Corey provided a gargantuan amount of useful information and insight to help ease the process. I appreciate the team for not sounding like a bunch of robots who were thirsty to make a sale. A+ Service More

Service for my Saturn VUE I brought my 2005 Saturn VUE in. It's had some issues recently and I have gone to various places. One is a great car fix it shop (near my home). One i I brought my 2005 Saturn VUE in. It's had some issues recently and I have gone to various places. One is a great car fix it shop (near my home). One is out of town in Myrtle Beach. One is off highway 95 South because my car broke down there & I had to get off the road & somewhere to fix it quickly. The one is Myrtle Beach was a Chevrolet Dealer. And so is Ted Britt. (duh.) I have to say at both of the Chevrolet Dealers, I was very happy with the service reps, the people I talked to about the issues, the mechanics, the parts, the cost, everything. At Ted Britt, specifically, they fixed something I have complained about for years. For Years. I am not joking. I kept saying, "I think it's the rotor, I think it's the rotor, I think it's the rotor, maybe the brake pads....." Well, I got all confused when place after place basically laughed at me and fixed other things. Then my husband drove my car. He was shocked at how horrible it was. And was starting to scare me that we had to buy a new car! (I love my Saturn VUE and I do not want to have another car for at least 10 more years!) Anyway, so we came to Ted Britt, and at this point I was now convinced it was a torque converter / recall issue. I was absolutely convinced. I had read online blah blah blah. They drove it for at least 6 hours trying to replicate my problem. They diagnosed and re-diagnosed my engine / torque issue. And assured me it's working fine. Finally, they came back and said, "it's a rotor issue." Now, I balked at first. I had been told for so long that I was the idiot who didn't know diddly squat about my own car (I am more car saavy than most car mechnics think a blonde gal should be; I figured very early on that I had to be so no one could pull one over on me.) And I argued a bit with my husband who reported the news to me. "No - it couldn't be a rotor issue!! All those other places said it's not! It's got to be the torque converter!!" Well, they assured me it wasn't, and I decided to trust and my husband was fine with the bill. So I took a chance. And low and behold, they gave me a new rotor, brake pads, and 4 new tires (it needed those too). You know what? My car acts like it's brand new. I am not joking. It's like a brand new car. I want to give a shout out to Gabe. What a guy! Friendly, smart, patient. I asked him a bunch of questions. And he was so patient with me. He explained it until I understood it. And I want to give a shout out to Ricardo. (I hope I spelled his name wrong.) What a guy. He drove me home the day I dropped off my car. In solid traffic the whole way to my house. No complaints. Chipper cheerful guy. Very kind. And he picked me up at my mom's house when the car was ready. We had a nice chat and some good laughs on the way back to the dealer. After I paid for the car, Ricardo went around back and then drove it up to me. He even had on the Spanish radio station for me. There is another guy there who works side by side with Gabe but I am sorry to say I have forgotten his name already. He was great too. I talked to him the first go round - told him what I knew by pointing my finger and identifying things, then he explained another thing I have asked dealer and car fix it places over and over and gotten basically laughed at or ignored or told, "that's not important." Well, it is to me. It's my car. I want to know what those parts are and what they do. This is how I learn about cars. He explained a part of the brake housing to me and why it looked the way it looks. Thank you!! Now I know why it looks that way! This was important to me. He was so patient and thoughtful and smart and helpful. Once upon a time, this was a Saturn Dealer, and I got all confused when Saturn closed their doors after I bought my first Saturn (this car!!) ..... and didn't know where to go with my car. You know what? I know now. When I have car issues and I am home, I will be taking my car to Ted Britt Chevrolet. Oil changes, brake pads, inspections, anything. I will be going here. I thought I had found a place and gave it high marks on Yelp and everywhere else, but I will be going to Ted Britt for my Saturn issues. More

super service in all ways, first rate in every regard. I was recommended to take my vehicle to the Sterling location due to recommendations I had received from several close friends...they had all highligh I was recommended to take my vehicle to the Sterling location due to recommendations I had received from several close friends...they had all highlighted the professionalism of the staff, the fairness that they received with vehicle maintenance/repairs and the courtesy that all had received. I can honestly say that this is the top dealership I have ever dealt with, I am in the military and have been for 29 years, I have been all over our country; in my estimation and from my experiences I place this as the number 1 dealership I have ever interacted with. I specifically dealt on several occasions with Carlos Candia, he was extremely professional, was more than courteous and most importantly, represented your organization extremely well. I even had the pleasure of interacting with one of the vehicle technicians, his name was Adam, again, another first rate professional. Whatever you are doing for your professional development/leadership training, keep it up, it works...I would strongly recommend your organization to anyone, thank you for being the professionals that you are, it is very noticeable that you make customer care, courtesy and fairness a priority. More