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Ted Britt Chevrolet
Sterling, VA
535 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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535 Reviews of Ted Britt Chevrolet
September 01, 2014
AMAZING IN EVERY WAY! Ted Britt Chevy in Sterling is a great place to buy a car! Hook is fantastic and you can tell he loves his job and knows his cars! He found me a car Ted Britt Chevy in Sterling is a great place to buy a car! Hook is fantastic and you can tell he loves his job and knows his cars! He found me a car that EXCEEDS my wishes for a price that worked! WOW! I'm so impressed! Thank you, Hook and Ted Britt Chevy of Sterling! I love my new car! More
by jbravin
Employees Worked With
Hook Pagnotta
August 28, 2014
Someone does it right I can only say how disappointed I was when I saw what I wanted on the internet, only to find it sold when I stopped by. When Steve Kim and Corey noti I can only say how disappointed I was when I saw what I wanted on the internet, only to find it sold when I stopped by. When Steve Kim and Corey noticed my disappointment, they went right to work to find what I was looking for. They found something comparable at their other location, close by, and asked me to go with Steve to retrieve it. Then he let me drive it back. After I made my decision, it was off to Mariam. I can't express the whole experience, but we had a great time putting it all together. Then off to Donald Kim. The same service was carried on with him. If you're looking to not be hassled when you're making those hard choices, especially when you're getting ready to make a major purchase, this is a great place to start. No pressure, no hassle and totally professional. Hats off to the whole team. More
by retiredeq
Employees Worked With
Steve Kim
August 25, 2014
sales professional I really have to say that I was very taken care of by Mas,Dan,& Veda. They made sure that me and my family was completley satisfied while we were ther I really have to say that I was very taken care of by Mas,Dan,& Veda. They made sure that me and my family was completley satisfied while we were there. I bought a Equinox and instead of myself making a life debt they helped find a way to get eveything I wanted in the car and have reasonable payments. I really appreciate all of their hardwork. More
by tbowers1313
Employees Worked With
mas hill, Masame Hill
August 24, 2014
Cruzing through my first experience This was my first experience with Ted Britt Chevy and it was a great one. I had come in a couple months ago to look at the new Cruze and decided not t This was my first experience with Ted Britt Chevy and it was a great one. I had come in a couple months ago to look at the new Cruze and decided not to buy at that time. However, Hook Pagnotta was awesome and gave me no pressure. I decided I wanted to deal with him again yesterday when I finally purchased my new Cruze. Everyone else I dealed with yesterday from service to finance was also a pleasure to work with! Overall, I am very happy with my experience and car! Thanks guys! More
by ichops
Employees Worked With
Hook Pagnotta
August 23, 2014
Steady Maintenance I had my 2001 Corvette since the beginning and Ted Britt Chevy is the only place I let service my baby. Eddie Jappell continues to treat my car as if I had my 2001 Corvette since the beginning and Ted Britt Chevy is the only place I let service my baby. Eddie Jappell continues to treat my car as if it were his own, thanks Eddie! 113,000 miles and counting. More
by kigreene
Employees Worked With
Eddie Jappell
August 15, 2014
Pricing is unattainable without pain and suffering I went on to the Ted Britt Chevy website. I found a Cruze I would like to purchase so I asked there online chat specialist for an out the door price. I went on to the Ted Britt Chevy website. I found a Cruze I would like to purchase so I asked there online chat specialist for an out the door price. In the fashion of a shady lot in a run down building she refused to tell me what the vehicle I liked would cost me. I offered to come to purchase the vehicle today and was given more stalling answers. It seemed the whole point was to get my information so that they could inundate my phone, text inbox, voicemail, and E-Mail with attempts at communication. I have never been treated more unprofessionally. On a positive note though there are still good car dealerships for Chevy. Jerry's Chevrolet gave me an "Out The Door Price" within minutes of our first contact. Am on my way there now to do business. To whoever I was talking to on "Instant Chat", good luck in your career. I see it going nowhere if you can't answer a simple question like the cost of the product to the consumer. More
by richguy6565
Employees Worked With
UNKNOWN INTERNET CHATTER
August 15, 2014
Purchase 2014 Chevy Cruze The process of buying the new car was fantastic. The process was well set out; everything moved very efficiently; all options were explained; and the The process of buying the new car was fantastic. The process was well set out; everything moved very efficiently; all options were explained; and there was no pressure. It was a very good experience. More
by mmw7
Employees Worked With
Andrew Bush, Maryam Mays, Anthony Saunders
August 14, 2014
Above and beyond I use Ted Britt for all of my maintenance. Just recently I was hit with a major repair that was going to cost me thousands of dollars. Chris in Serv I use Ted Britt for all of my maintenance. Just recently I was hit with a major repair that was going to cost me thousands of dollars. Chris in Service went above and beyond in easing my stress levels and keeping me calm and also by suggesting ways to save me money. In the end, he was able to convince General Motors to pay a majority of my repairs. I never would have thought of contacting them and the fact that he made the suggestions AND called them also made me so happy. I was able to afford the repairs and get back to my car ASAP! I feel like I'm at home at Ted Britt in Sterling. They are so kind, patient and friendly. I wouldn't go anywhere else! More
by jbravin
Employees Worked With
Chris Thomas
August 13, 2014
2014 Camaro I had a very positive experience with my first new car purchase, thanks to the friendliness and helpfulness of the staff at Ted Britt Chevrolet. Brian I had a very positive experience with my first new car purchase, thanks to the friendliness and helpfulness of the staff at Ted Britt Chevrolet. Brian Faye, and Mariyam Mays made my first new car purchase change from a bored day with low expectations into a good day that I'll be happy to remember whenever I'm driving my Camaro around. More
by nodestik
Employees Worked With
Brian Faye, Brenton Anderson
August 07, 2014
Hassle Free - Was actually a pleasure If you're like me, you get anxious when you go to car dealerships. The pressure, the guilt, the feeling afterwards like you've made a big mistake. I w If you're like me, you get anxious when you go to car dealerships. The pressure, the guilt, the feeling afterwards like you've made a big mistake. I was so preoccupied with these feelings that it wasn't until a couple days afterwards when I realized: wow - that was actually a pleasure! Steve Kim and Corey Pardue were completely professional, very knowledgeable, and went the extra mile to make the experience as easy and enjoyable as I've ever experienced. The customer service rep, Mariyam Mays, was quick, to the point, and covered everything and answered my questions. The business office staff were outstanding (Joe Mungo and Donald Kim) - very helpful, and again - pressure free. And, of course, the truck is extremely nice and the price was right - no regrets. I'm actually looking forward to my next car buying experience with these folks - definitely recommend! More
by hownowbrownal
Employees Worked With
Steve Kim, Mariyam Mays, Joe Mungo
