Temecula Valley Lexus

My car would not start. Battery is a dealership item only. It was a Monday. A lot of emregenices on Monday, but they still fit me in. Part was available. I think I paid less Battery is a dealership item only. It was a Monday. A lot of emregenices on Monday, but they still fit me in. Part was available. I think I paid less then I did 4-5 years ago for same issue. Everone was kind, kept me up to date on progress. Love the immaculate service bays with observation window/wall. More

Great customer service ! Always friendly and welcoming. Richard in service always goes above and beyond. Always friendly and welcoming. Richard in service always goes above and beyond. More

I came here from another dealership and the service at Temecula Valley Lexus is far & above what’s required of them. Best service in town. Sorry Nice Megan Temecula Valley Lexus is far & above what’s required of them. Best service in town. Sorry Nice Megan More

We have been searching for our new 2024 Lexus model, exterior and interior color for over 7 months at 3 different dealerships and it finally arrived at TV Lexus dealership. Due in large part, to the dil exterior and interior color for over 7 months at 3 different dealerships and it finally arrived at TV Lexus dealership. Due in large part, to the diligent follow up from our salesperson Nick Comouche. Outside of the time it took for the car with our specific features to finally arrive we had a great sales experience again largely due to the work that Nick put into it. More

Rick provided excellent customer service. From the initial appointment through the completion of service, I was kept informed of the process. From the initial appointment through the completion of service, I was kept informed of the process. More

Great collection and great service! Will definitely come back here and refer to friends and families. Will definitely come back here and refer to friends and families. More

Brought our 2919 RX in for our complementary 40,000 mile check up. Have had a rattling noise from the drivers side passenger door area since we bought the pre-owned car a year and a half ago from another L check up. Have had a rattling noise from the drivers side passenger door area since we bought the pre-owned car a year and a half ago from another Lexus dealer. Matt the team leader was gracious enough to do a ride along with me prior to leaving the car for service. Couldn’t get the car to make the rattling noise. Got a call later in the day from Adam our service advisor that the service tech JT noticed that the rear trailing arms and bushings seemed to be worn for a vehicle that only had 43,000 miles on it. Had to wait over night for one of the trailing arms, (no big deal). A big shout out to the entire team as replacing the trailing arms and bushings resolved the source of the rattling that has been driving us nuts for the last year and a half. Our 2019 RX 350 now drives like a brand new car. The ride is tighter and smoother. I know this is wordy and has some technical language, but my wife and I are ecstatic that the team at TV Lexus went out of their way to solve our very annoying problem. Please don’t hesitate to take you vehicle to this dealership to have it serviced. They have done right by us twice now. Again a big shout out to Matt, Adam an JT. More