Texas Nissan of Grapevine

Everyone we worked with was very friendly, helpful and made us feel like they were working hard to meet our needs. Nathan was very thorough and informative and worked to get us the best deal possible, Lo made us feel like they were working hard to meet our needs. Nathan was very thorough and informative and worked to get us the best deal possible, Logan went out of his way to give us extra help, and Guy helped to make sure we were taken care of when he presented me with the keys. We had a very good experience there and will be recommending this dealership whenever possible. Thanks so much!!!! More

OK so I totally have been reading all of these negative reviews about Texas Nissan and I have to disagree. My experience with them was nothing close to that, from day 1 when I bought my car from them in F reviews about Texas Nissan and I have to disagree. My experience with them was nothing close to that, from day 1 when I bought my car from them in February 2004 I have had nothing but awesome encounters with. The sales process went smooth, they call me every now and then to check on me and my car and I bring it in for service and oil changes. The service department has always been quick even without an appointment and the people are soooo super nice. They will not screw you over with their service rates either. They have more than likely made a lifetime customer out of me and I always continue to tell my friends. Appreciate the hard work! More

I am a first time car buyer and I must say I received top of the line service with Texas Nissan of Grapevine. The people were great and their attitudes were great! The person helping with my car purchase i of the line service with Texas Nissan of Grapevine. The people were great and their attitudes were great! The person helping with my car purchase is Terrance and he was able to get me the best deal possible. He treated me very well and made me feel like I was one of their most important customers. I have to mention also that Terrance helped me to get an extended warrant on my new car which will really come in handy down the road. More

Overall I had a pleasant experience and really liked working with Stuart. He was excited for me, which helped the process. It was my first time buying a car and I'm sure I paid too much for it... but at working with Stuart. He was excited for me, which helped the process. It was my first time buying a car and I'm sure I paid too much for it... but at least it was enjoyable. He continues to contact me, which is helpful because I need some things fixed up on the vehicle (wish I didn't...but oh well). More

Great Dealership!!! They took all of the hassle out of buying a used car. They made me and my family feel at home. I hope everyone gets to meet Sales Rep. Brad Hagar and his Sales Manager Jake Piatt. Th buying a used car. They made me and my family feel at home. I hope everyone gets to meet Sales Rep. Brad Hagar and his Sales Manager Jake Piatt. They took care my family and we will be back again and again! More

My wife and I just purchased a new Armada from Texas Nissan. We had been looking for several weeks and decided to head out to Texas Nissan to look at their inventory. At first we were set on buying a Nissan. We had been looking for several weeks and decided to head out to Texas Nissan to look at their inventory. At first we were set on buying a pre-owned vehicle but did not see one that we liked on the lot. Therefore, we decided to look into purchasing a new one. Our salesman, Nathan Glass and Jordan, did an awesome job locating the vehicle we wanted and getting it within the price range we could afford. Gregg, one of the sales managers at Texas Nissan, was also very, very helpful during the process and we would definitely say that our car buying experience was a great one. Probably what I was most pleased with during the process was how nice and patient everyone in the entire dealership was. My wife and I could not find a babysitter for the day and we had our 2 year old daughter with us. We were worried at first about how she would act during the process but everyone was extremely nice to her and as a parent that truly meant a lot to me. I would definitely recommend purchasing a car from Texas Nissan. I would also recommend asking for Nathan Glass when you come to the dealership. He will make sure you are taken care of and happy with the vehicle you purchase. Thanks to everyone at Texas Nissan!! More

I was going through dealerships on your site to validate the accuracy of your rating based the experiences from others and see whether I had the same. I am pleased to say that it is right on the spot. the accuracy of your rating based the experiences from others and see whether I had the same. I am pleased to say that it is right on the spot. These guys are crooks!! After extensive research, we settled on this dealership, enticed by their great online prices and drove 200miles to take a look. We called en-route to confirm the availability of some specific models we had settled on and this Logan guy confirmed the availability of three such models. Upon further elaborating our budget, continued on to state that we could work out a reasonable price especially given it was the end of the month. Well, we did get there and unfortunately, that's where the niceties ended. We found the models and test drove one of them before proceeding to get down to the numbers. The process that ensued was both shocking and depressing. Like most of the dealerships, they have a fine print disclaimer on each of their cars stating that the price does not include tag, and taxes ....yadi yada. We do know that taxed and some dealer costs are to be expected of any car buying process. What we did not expect was $4200 to be slapped in addition to the online price stating that the cars were certified, essentially forcing customers to pay for warranties on a car that is still under manufacturer's warranty. This is not that 150 point inspection that most places do, but the full extended 50000 mile. The manufacturer's CVT transmission alone has a factory 120,000 mile warranty. Why would they conceal this charge and make me drive 200 miles before disclosing this. Common courtesy would lead you to believe that you should to let a client know explicitly when a certain model they are looking for is beyond their budget. Instead, Logan and his cronies led us to believe we could get a specific vehicle in our price range (Mind you there were several other parties around Dallas that had the model for this price, and at similar mileage levels too). To make matters worse, these guys will lie just to get you to come to their dealership. They have over 10 extremely well priced vehicles on their website, as of today, yet when you walk in, they nonchalantly tell you that they are all sold, essentially a bait and switch tactic!! There are thousands of dealerships in Texas. I could have done without all the lies, waste of time and money. About 30minutes later in Dallas, a Honda dealer closed immediately on a deal after confirming the price we saw online, for $700 below listing price, and were both courteous and forthcoming; but that is a story of another listing. I just want to saw shame on Nissan of Grapevine. Your tactics are a disgrace, and you need to realize that the way you do business plays a role in your future business. More

The absolute worst experience that i have ever been through buying a vehicle. i have bought 12 vehicles in the past 8 years, and have dealt with some real shady people but Nissan of Grapevine is the a through buying a vehicle. i have bought 12 vehicles in the past 8 years, and have dealt with some real shady people but Nissan of Grapevine is the absolute worst. my wife and i drove an hour and a half to the dealership because their online price $14,950. we get there and test drive the car and go inside to get started on the deal and the floor mgr comes and tells us that the price of the car is $20,230. ARE YOU SERIOUS? i made him pull up their own website to show him the prices and asked him how they could get away with advertising a car for 5 grand less than they actually plan on selling it for. the man became very angry and started being loud and talking to me like i was stupid in front of my wife that is 8 months pregnant. i told him that we were leaving because there is no way i would do business with someone that is so shady and he begged me to stay. after arguing with him for another10 mins (not even about the car but how you are supposed to conduct business) then my wife and i walked out. this guy became so angry that he let out a yell and threw something on the ground and made so much of a scene that everyone i the place turned around and looked at him and laughed. then he came marching after me and stood as close as possible to me and got in my face and try to intimidate me. i actually thought the there was a possibility that this guy might try to hit me! not exaggerating!! i wasnt the only one that day that was treated like that. when we first walked in there was another customer arguing with a group of people in the middle of the store. i dont know for sure what it was about but it was something about him getting ripped off!CROOKED DEALERSHIP! HORRIBLE PEOPLE! WOULD NEVER RECOMMEND! More

The absolute worst experience that i have ever been through buying a vehicle. i have bought 12 vehicles in the past 8 years, and have dealt with some real shady people but Nissan of Grapevine is the a through buying a vehicle. i have bought 12 vehicles in the past 8 years, and have dealt with some real shady people but Nissan of Grapevine is the absolute worst. my wife and i drove an hour and a half to the dealership because their online price $14,950. we get there and test drive the car and go inside to get started on the deal and the floor mgr comes and tells us that the price of the car is $20,230. ARE YOU SERIOUS? i made him pull up their own website to show him the prices and asked him how they could get away with advertising a car for 5 grand less than they actually plan on selling it for. the man became very angry and started being loud and talking to me like i was stupid in front of my wife that is 8 months pregnant. i told him that we were leaving because there is no way i would do business with someone that is so shady and he begged me to stay. after arguing with him for another10 mins (not even about the car but how you are supposed to conduct business) then my wife and i walked out. this guy became so angry that he let out a yell and threw something on the ground and made so much of a scene that everyone i the place turned around and looked at him and laughed. then he came marching after me and stood as close as possible to me and got in my face and try to intimidate me. i actually thought the there was a possibility that this guy might try to hit me! not exaggerating!! i wasnt the only one that day that was treated like that. when we first walked in there was another customer arguing with a group of people in the middle of the store. i dont know for sure what it was about but it was something about him getting ripped off!CROOKED DEALERSHIP! HORRIBLE PEOPLE! WOULD NEVER RECOMMEND! More

My overall experience at Texas Nissan of Grapevine was AMAZING!!! I'm sure I wasn't an easy customer at all and never have been, but Dwight Walker made sure he took the time to make sure I got what I wan AMAZING!!! I'm sure I wasn't an easy customer at all and never have been, but Dwight Walker made sure he took the time to make sure I got what I wanted and within my price range and was very patient and kind throughout the whole process. I had a tough deal for Dwight to work out, negative equity in my current car but really wanted an SUV with no down and a monthly payment within the same range, he got a few people working the deal with him, but finally he was able to make it happen. Dwight Walker went above and beyond! Dwight sold me a car back in 2006, I was extremely impressed with him then, and even more impressed with him now. I feel the worst part about buying a car is going into that finance office, however, Nancy Suarez made the process seamless, she explained everything didn't try to make me buy a warranty or package I didn't need, she was looking out for my best interest and didn't try to make me pay for something I wouldn't need, this was the first time I have ever worked with Nancy and I was impressed by how she took the time to explain everything to me instead of throwing paper at me and asking me to sign. I would highly recommend Texas Nissan of Grapevine to anyone and everyone, every person I meet and dealt with that day was fantastic!!! I have recommended a few people to Dwight and everybody has been extremely impressed with him. Oh and I love my new Pathfinder!!! More