Tom Bush BMW of Orange Park

Jim and Rob were exceptional. I gave the rating based on my negative experience with one of your employee. For future reference, make sure your sales associates be less aggressive I gave the rating based on my negative experience with one of your employee. For future reference, make sure your sales associates be less aggressive with customers. Customers are always right. More

ABSOLUTELY AMAZING I had to purchase a new vehicle in a hurry as mine was a total loss in a recent wreck. I was extremely stressed about the buying process, the time, th I had to purchase a new vehicle in a hurry as mine was a total loss in a recent wreck. I was extremely stressed about the buying process, the time, the hassle etc. I had the extreme pleasure of working with Crystal Cagle as my sales representative who put me at ease and provided me with some of the best customer service I’ve ever experienced . She was so accommodating, sweet, informative and helpful I was blown away by the level of customer service she and the whole team at Tom Bush BMW provided me with today. Crystal and Tom Bush will definitely be getting all of my business going forward . This was sincerely the absolute easiest and most pleasant car buying experience I’ve ever had!! More

Buying experience I have to say Rob and Jim made buying the X3 a real pleasant experience, the only problem with the dealership was Doug Young, he is the sales manager I have to say Rob and Jim made buying the X3 a real pleasant experience, the only problem with the dealership was Doug Young, he is the sales manager and rude and will lye to you easily. He told us that we could not get a discount on the truck unless we fiance with BMW, he did not know the difference between a rebate and discount. He SHOULD NOT be a manager his people skills are very poor, in fact he was told he was not allowed to deal with us at all. Then we got Rob as a manager and he was fantastic, and Jim was a miracle worker showing my wife how to work the truck at delivery. I would highly recommend Tom Bush, but if you get Doug Young I would request someone else to work your deal. More

jennifer Jennifer rocks as usual never let her go... Everyone worked timely and quickly as usual parts needed to be ordered got me right back out as soon as p Jennifer rocks as usual never let her go... Everyone worked timely and quickly as usual parts needed to be ordered got me right back out as soon as possible More

Excellent Service I had to change my spot due to unforeseen circumstances and I was treated with the utmost professionalism by Arsen . Customer service was outstanding I had to change my spot due to unforeseen circumstances and I was treated with the utmost professionalism by Arsen . Customer service was outstanding , I had a loaner but my car was returned the same day Thks a million! More

Great service at Blanding I made my appointment. My service advisor was waiting to receive my car. Arsen got me checked in and out the door with a loaner without delay. My serv I made my appointment. My service advisor was waiting to receive my car. Arsen got me checked in and out the door with a loaner without delay. My service was great and my car drives like a new car. I'm extremely satisfied. More

Relaxing Very happy deal with Tony and Danny Second automobile purchase from them If you were to have any issues Danny will make it right Very fast and speedy Very happy deal with Tony and Danny Second automobile purchase from them If you were to have any issues Danny will make it right Very fast and speedy service More

Best Service Jenn is my service rep and always provides above and beyond service. It’s nice to have a proactive, responsive, all questions addressed person to dea Jenn is my service rep and always provides above and beyond service. It’s nice to have a proactive, responsive, all questions addressed person to deal with. More

Always a great BMW experience! Jorge greeted me on the lot one day as I browsed for my first BMW. I was immediately sold. 6 years and three cars later, I can't say more positive t Jorge greeted me on the lot one day as I browsed for my first BMW. I was immediately sold. 6 years and three cars later, I can't say more positive things about him as a sales agent. Jorge is exceptional in every aspect at what he does and goes above and beyond to help find everything you are looking for in a car. He makes buying a BMW an exciting experience! It's a pleasure to work with the whole team at Tom Bush BMW Orange Park from Jorge (Client Advisor), to Rob (Finance), to Danny (GM), to the Service, and everyone in between. Thanks Jorge for my 440i Gran Coupe. I love it and am a customer for life! More

Excellence Personified Yesterday I met with Don Newell for an "Encore" follow-up session to learn more about my 550i. Don is the resident Genius at Tom Bush BMW in Orange P Yesterday I met with Don Newell for an "Encore" follow-up session to learn more about my 550i. Don is the resident Genius at Tom Bush BMW in Orange Park and it is amazing how much he knows about BMWs and their various systems !! Don even taught me how my Bimmer can actually parallel park itself. WOW !! Don has delivered my many BMWs here is Jacksonville and has arranged for European Delivery on 3 different occasions. Always, always a great experience working with Don, Danny and all the other associates at Tom Bush. Excellence personified !! More