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Town East Ford

Mesquite, TX

4.8
2,455 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,455 reviews

May 28, 2016

Wonderful Purchase!!! I am so very happy with the purchase of my new car. Thank you, Town East, and Andy, for helping us get one. We look forward to purchasing our next ve More

by Angela Kiefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew T Fisher, David A Barrera
Jun 01, 2016 -

Town East Ford responded

So glad we could help Angela, we appreciate your business and we look forward to working with you in the future. Thanks for taking the time to share your experience.

May 28, 2016

Watch out poor dealer ship went in buy new car had $16,000 dollars cash for down on $30.450 dollar car. managers changed advertised price 3 times and actually would bring in pap More

by ljm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Bouchillon
Jun 04, 2016 -

Town East Ford responded

I appreciate your feedback online and additionally for taking the time to give me a call. Clearly we failed to meet your expectations and could have treated the situation differently than we did. I would love to be able to say that we get it right every time, unfortunately that's just not the case. The feedback from people like you is used as a learning experience for our salespeople and managers. I am glad to hear that you were able to get your daughter a great deal on a Ford Explorer I am sure it will serve her well. Once again I am sorry we missed your business.

May 20, 2016

My salesman, Matt Bouchillon, did a GREAT job for me! I have bought many trucks from Town East Ford. I always was treated fairly. The most recent truck I bought was a very good experience also. Matt Bo More

by Garry Mosher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bouchillon
May 24, 2016 -

Town East Ford responded

Thanks for taking the time to share Garry We appreciate your continued support.

May 20, 2016

FORD EXPLOYER Matt Bouchillon was a great salesman to work with. It was a pleasure to work with him without being pushy or dishonest ..Thanks Matt! for your help More

by hermansix pack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bouchillon
May 24, 2016 -

Town East Ford responded

Thank you for your kind words. Matt does seem to go out of his way to deliver an exceptional experience.

May 10, 2016

Typical sleazy dealer tactics! Go somewhere else Although our sales associate was excellent, the moment we talked to a sales manager things took a turn for the worst. Price skyrocketed quickly from w More

by milliarde1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason O'Donnell
Jun 07, 2016 -

Town East Ford responded

I am sorry to see that you feel this way. You mentioned you were told the vehicle, "the cheaper one" was gone, this is entirely possible. We sell about 40-50 vehicles on a good day here and it occasionally happens that someone wants a particular vehicle they saw online and it has been sold. Because the website only updates every night, there is a short timeframe that it may show on the website but has been sold that day. With nearly 800 new vehicles in stock it is rare but it does happens from time to time. I wish you would have had a better experience and am sorry that the vehicle you were interested in is in someone else's driveway.

May 06, 2016

Two New F-150's In One Night!!! We purchased our new F-150's from Presley. Presley is one of the best sale people we have ever worked with. When we need a car, new or used, he is our More

by moserj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith, Presley Wickham
May 17, 2016 -

Town East Ford responded

Thank you twice as much!! So glad to hear you had a great experience. Presley and Lance are two of the great guys.

May 03, 2016

Exceptional Town East Ford Our experience at Town East Ford was exceptional. Everything went very smooth from beginning to end. I would like to give high praise to our Salespe More

by BielJhetShay143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason O'Donnell
May 03, 2016 -

Town East Ford responded

Thanks for sharing your experience. I have to agree with you about Farle, he is a great guy and truly an asset to Town East Ford. Thanks for sharing your experience.

May 03, 2016

Excellent Buying Experience at Town East Ford I've never been one who writes many reviews (good or bad), but I couldn't miss an opportunity to share what a great experience I had with Trey Moody a More

by jl_culb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Moody
May 10, 2016 -

Town East Ford responded

Thanks Jesse, Trey seems to just be one of those guys who customers love. He is a great young man and we are proud to have him working here. Thanks for taking the time to share your experience.

May 02, 2016

Rude Salesman. xxxxxxxx Negotiation Was told to come in to discuss a deal we could make on a vehicle, only for the salesman to try to negotiate UP from the listed price. What in the wor More

by carengr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman
April 28, 2016

TOWN EAST FORD MY EXPERIENCE WITH TOWN EAST FORD WAS EXCELLENT. THEY ARE ALL VERY WELCOMING AND VERY HELPFUL. I WOULD DEFINITELY RECOMMEND TOWN EAST FORD TO ANYONE More

by JGUNNELS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GERALD, ARCHER, Presley Wickham
May 03, 2016 -

Town East Ford responded

Thank you for sharing your kind words. Presley always has happy customers. We appreciate your business and the kind words.

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